Nicole B.
Customer Care Specialist was…Whyatt Thompson
Customer Care Specialist was knowledgeable, helpful, pleasant and very professional!

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 237 reviews with 5 stars · Clear filters
Nicole B.
Customer Care Specialist was knowledgeable, helpful, pleasant and very professional!
Cheryl S.
I was completely flabbergasted with problems when I tried to file a reimbursement claim and our policy could not be found. I spent 2 hours calling numbers given to me by Evercare, and luckily, ended up in the professional care of Jessica Moore. This can-do woman worked with me to help me find the details that I needed, despite many obstacles. She was friendly, reassuring, and her kindness and empathy made a harrowing experience so much better. I am very, very grateful for her hard work and dedication on my behalf.
Frank R.
Amanda Osewalt is very helpful and understanding and also I forgot to mention she is very great at what she does and will definitely give you an excellent conversation along with helping you find what work best for you her personality is outstanding if you need to talk to someone it should definitely be her btw thanks Amanda
Kita
Jessica Moore is the real mvp yalll she is a blessing and an absolute great great customer service agent !!!! BOSS MAN U NEED GIVE HER A RAISE!!
Helena D.
Whyatt Thompson helped me after my mother of only 66 yrs old died unexpectedly. She had paid for her contract in full so as the executrix I called to answer and get a refund. He was able to tell me my options and provide me with a better alternative for my family. Everything has been hard dealing with insurance and policies after my mothers death and the only thing has not been is my experience with Whyatt. I will be forever grateful for his empathy and skilled salesmanship!
Kenny B.
Thank you all for helping me keep my car alive a little longer until it couldn’t, i wanna say thanks to Christine in particular for all the help these last couple days, YOU THE GOAT!!! -Tykenjay Allen
SANDRA
Great customer service!
Consumer
Christine Bridwell it’s a great asset to your company her follow through from start to finish is exceptional. Her commitment to servicing. The customer is exceptional. She’s very knowledgeable in her job and she’s very easy to talk to on the phone. She makes you feel very comfortable and she listens well. She does not want to leave the customer hanging and she goes above and beyond to make sure that from start to finish everything is taking care of. There’s nothing left undone, I’m truly grateful that I did get her to be the one that called me. I’m very grateful for it she’s a definite leader in your company.