Laurel C.
My representative named Patrick was…
My representative named Patrick was so very understanding, and patient with me. He informed me of all my options. I would definitely refer my friends and family to Patrick.

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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320 approved reviews, newest moderated first
Laurel C.
My representative named Patrick was so very understanding, and patient with me. He informed me of all my options. I would definitely refer my friends and family to Patrick.
Arlet A.
I want to thank Terri for trying to solve my case . I been calling and calling I got different answers about my money getting back to me . Another lady before tarri was so rude and hang up the phone on me while Terri stood by the phone til she got an email from my case. There should be more people like her that have consideration of person the other side of the line . It was pleasantly and resolving talking to her The program I can say anything about it
Camille ..
I made my final payment early April and everytime I called I was getting the run around about receiving proof of final payments and a copy of my contract I decided to call again n ask to speak to a supervisor My girl Terrica was sweet ,understanding and patiently waited until I vented my frustrations about the run around I was getting. She understood and stayed she was going to help me and apologized on behalf of the company Terrica will be the only person I will speak to moving forward with this company Her calmness calmed me down Thank you Terrica
S.
Patrick was very professional, understanding, and kind while working to fulfill my cancellation request.
Melvin M.
Patrick did a good job helping me
Howard R.
I’ve been receiving emails about a delinquent payment in my account. I spoke to several people about this situation. I spoke to Patrick one time this morning and he took care of the problem and resolved the issue in minutes. Great job Patrick.
customer
Hi I spoke to Alexandria Pugh and she was very knowledgable and helpful with every question I asked! Thank you!
Jimmy A.
Patrick was one of the best agents. I've had the plesure doing business with. He went way out of his way to get me the best deals. And at a affordable rate. I give Patrick 100 out of 10.