Eleras Automotive GroupReviews of elerasgroup.com

SCAM! Somehow the Eleras Group obtained information about the car we recently purchased, the make and model along with our name and address. They sent us a letter that looked very official (bar code, photo of the car similar to what we bought, etc.) It also stated "Official Business" and "Penalty for Private Use, $300." Their THREAT was that when our factory warranty expired, we would be financially liable for all repairs. We were instructed to call within 5 days to ensure eligibility. Signed by James Conrad, Program Coordinator 1-888-307-2075

I called because I thought it was a letter from BMW letting me know that THEIR warranty had expired (and I had gotten my BMW in July 2024, and it is now Dec. 2024- and I have a weird year with cars?!?). So, I thought that this was a call that had to be done, because for whatever reason- they did not have current mileage, and what not. So I read off my mileage, they HAD my VIN # (?), then they gave me a quote of $295 for December 2031. Thinking that was fair (?), I said ok, and I gave them my credit card #. After all this is over- THEN, he said, "you know that this will be only $289 per month." "WHAT?!? I don't want to be paying $290 per month?!" I said- and so began the evil MICHAEL 'customer service' experience. I have NEVER ever been so humiliated, exasperated, and riled up before by a service person in my life. I called to cancel my membership in the service- and he said 'why', and in so many words- basically **** you, NO WAY. HE called me back not once, but TWICE!!! I didn't pick up the second time, because I did not need to be humiliated by a man, so worthless, as this. I will be CANCELLING my credit card- because I have no idea what else to do.

James Sedgwick was very informative and friendly. Influenced me to continue with current policy. However, research after the fact tells me this is not to be believed. I will cancel.

Total criminal scam. See other reviews. See how BBB rates them so poorly. They lie lie lie in order to take your money and will say it’s part of the dealer agreement

Illegitimate....if not immoral.....and possibly ILLEGAL!!!! All true concerning that master scammer Chris Weinreis who owns both Eleras Automotive Group and 4Ever Home USA. From the BBB: CURRENT ALERTS FOR THIS BUSINESS Pattern of Complaint: Better Business Bureau discerned a pattern of consumer complaints against Eleras Automotive Group. The pattern of complaints allege misleading advertising, unsolicited mailers and phone calls, failure to cancel policies and issue refunds and poor customer service. On September 24, 2021, BBB sent a letter to Eleras Automotive Group with its concerns. On November 17, 2021, the company responded stating they have implemented procedures to return consumer calls and/or emails within 24 hours of receipt. The company has cancellation policies in place that can provide refunds where warranted. Additional staff has been hired to handle the needs of consumers and to help with the timeliness of responses. The company encourages consumers to contact them with their concerns. Read moreabout Pattern of Complaint ADDITIONAL BUSINESS INFORMATION Additional Info: Eleras Automotive Group is owned by Chris Weinreis, who also owns 4Ever Home USA. BBB maintains a separate Business Profile on 4Ever Home USA which can be viewed by clicking this link: Chris Weinreis also is affiliated with two companies located in Arizona. Separate files are maintained for those companies. A link to the Business Profiles of those companies is included here: This scalawag sent me an "official" looking warranty notice for my BRAND NEW Honda! Which has years/miles of factory warranty! Had wrong address number....wrong VIN#.....and only partial registered owners name. AND NO WHERE IS AN ADDRESS POSTED FOR THIS BUSINESS!!! This jabronie is an internet bully---he hides invisibly through the anonymity of the web; "love" to actually introduce his arse to a "rude awakening".....sort of a Manuel attitude adjuster! Everything on this form is a lie!!! File complaints with BBB and write reviews!

I've never been to Missouri, Chris owns another business that covers Home Appliance Repairs, we got scammed into joining up, then we cancelled the credit card. He couldn't get any money from THAT company, so he bills us from another company he owns, Eleras Auto Group. That is sooo wrong! and DUMB!

My husband called Eleras auto grs concerning an extended police on our car. This salesman was so unprofessional. He actually started yelling at my husband saying " look I already answered your questions. Wow I was sitting across the room and I heard it. On the spot my husband told him where he could stick his extended policy. So proud of my husband. Found a policy with someone else. What is happening with unprofessional people thinking people will put on with that poor behavior.

Tori was amazing. She is so kind and helpful. She took the time to explain my contract and how it works. She really gave me a peace of mind. I hope for nothing but the best for her! She deserves a raise.