Dymond G.
I cancelled my service and they STILL…
I cancelled my service and they STILL took 145 out of my account! If anything I should be getting refunded that. I’m calling my bank tomorrow

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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320 approved reviews, newest moderated first
Dymond G.
I cancelled my service and they STILL took 145 out of my account! If anything I should be getting refunded that. I’m calling my bank tomorrow
Marilyn
SCAM... I'VE HAD MY 2025 CAR AND THEY WRITE TO ME STATING MY WARRANTY COVERAGE IS ABOUT TO EXPIRE...... THEY ALSO SEND ME WHAT LOOKS LIKE A CHECK AND IT IS UNSIGNED. GREAT FISHING STRATEGY.......
Sara S.
Desirae Flowers was super helpful,Fast and efficient service, Friendly, Professional staff, and Personalization.
customer
I spoke with a Ms. Jamie COLEY about my service contract. Let me just say her customer service is impeccable, I know she went above and beyond her call of duty to assist me with my many issues. None caused by your company I must add. Her knowledge and her patience gave me a Clear understanding of why I very much need to keep your service contract, which I initially called to cancel. I call her my Hero of added knowledge never to be forgotten. Your company has selected a Great Customer Service Agent. Thank you Ms. COLEY and Thank you Eleras for Outstanding Service. Miss. Dukes
Elvin
Jessica Lewis gave me great customer service, and she offered me different ways on how Eleras Automotive Group can cover new vehicles by offering extended warranties to new vehicles and provides coverage at a low monthly rate.
Arlyn M.
Lindsey, she is very helpful and kind. I decided to cancel. Good customer service. Thank you!
Troya C.
Dylan and Thomas is the worst ace Thomas is going to lie to you to get your money and take from your debt card trying to buy things online
Nicholas H.
Jessica was very helpful and efficient at helping me!