Elephant in a BoxReviews of elephantinabox.com

The couch was easy to assemble with 2 people and seems pretty sturdy. One of the metal pieces inside the armrest came loose during assembly but it was pretty easy to repair. Mostly comfortable so far, except the back cushions are much too thin and don’t provide any support. The matching ottoman looks great with it. I would recommend to anyone who wants a basic couch and doesn’t want to deal with pushy salesmen and the hassle of getting a big piece of furniture into the house.

I was truly surprised and the comfort yet sturdiness of the couch. Much more surprised with gracious and patient they are with customers! The customer service coupled with the comfort of the couch makes it a winner.

Not worth $900, not even worth the $450 I ended up paying for it after having to deal with returning one and getting another. The arms are hollow and held together by the thinnest metal rods, almost like a metal-finished plastic, so of course the arms were broken on arrival. EIAB blamed UPS’s poor handling, and I’m sure that didn’t help, but maybe the arms should be held together by something stronger in the first place? Just a thought. They did send me a new one but the cover quality is so poor, it’s scratchy and just doesn’t look nice, plus it’s just stapled on in a lot of places, that I really just wish I asked for a full refund and be done with it. The back cushions are SO flat, we ended up buying cheap pillows from Ikea to fill them up. Some of the lines don’t meet up, especially in the back of couch where the fold is, so it just doesn’t look well-made. We’ve had it for 2 months and there’s tons of pulls and pilling in the fabric already and we’re barely home to even use it, nor do we have any animals. To sum it all up, not worth the $, and I’m already looking for another couch.

Furniture arrived in great shape. Boxes showed no damage and were clean. Assembly required very little time and we've enjoyed all the seating room in our living room since the first day. We added extra stuffing to the back cushions - appreciate the extra support. And we love the shade of blue - easy to vacuum dog hair off the couch. Sturdy and comfortable.

Love this product. Ordered to see if I would like before committing to two sofas. So far the ottoman is amazing. Waiting for finances and probably will order.

Fanatic customer service, the couch has been great so far. Exciting about the sectional.

What a fantastic product ! It was just what I was looking for! I purchased the couch and ottoman. It was packaged well, delivery was quick, and assembly was simple enough (even though my son did help me : - ). I love the idea of being able to fold the couch up, put it back in the box, and take it with me when I move. That's one of the main reasons why I purchased it. With that being said, the couch is very sturdy and comfortable. I've invited family and friends to come and sit on it. They love it too! Thanks Elephant in a box team!

I heard about this company online and am really excited to get one. The concept is a really good idea and when I called to learn more they were extremely friendly. Definitely recommend them!