Elephant in a BoxReviews of elephantinabox.com

The couch arrived as expected and was easy to set up. It has been easy to disassemble and reassemble, directions are not required once you have set it up once. I would give it 5 stars, but I can't say it is the most comfortable couch in the world, but it certainly suffices.

Fast shipping. Easy setup. Overall good value. For me, the seat is a little too firm and the back cushions a bit too soft. But we're pretty happy with the product overall.

My experience with Elephant in a Box has been good. l purchased the dynamic sofa with the desk attachment and ottoman. The couch is firm which I like. It is softening up some as I sit on it more. The pillows are comfy. I may invest in the taller pillows because the back of the couch is low and there isn't much neck support. I have a cat and I feel her fur is pretty easy to clean off of the fabric. The ottoman came broken and took longer than I hoped to be replaced. I thought it was odd that the couch shipped immediately, but it took weeks to get the ottoman replaced. Overall, I really like the company and would recommend. Customer service has been really nice and helpful as well.

Everything went smoothly and I am enjoying the sofa and ottoman very much. Thank you Elephant in a Box team for making my apartment comfortable. The only small gripe I have is that there was e-mail sent to verify my address but it went straight to my junk folder so I did not know until I reached out to customer service. The couch and ottoman are both lighter than "conventional" sofa's so it is easy to move around if you need to clean, etc.. No issues so far with the honeycomb, I have a feeling it will last me for many years to come. Once you have the couch unboxed and setup it is hard to imagine how it ever fit into such a small box.

I live in an apartment with a narrow staircase that makes furnishing my living room with a couch nearly impossible—this is probably one of very few options that does the trick. Genius invention with the honeycomb—this couch can fit anywhere & is not small. On top of that—it’s comfy too. Seeing that there is nothing separating the honeycomb from the floor, and that the frame is very flimsy—the couch is extremely hard to move—I lined the straps along the bottom of the couch to lift it with two people. I am thrilled with everything aside from the assembly instructions being difficult to follow & not being provided with the correct hardware—my bolts aren’t big enough to fit through the seat pad + frame. But all in all, considering that there aren’t many options for the space I have, great purchase.

Shipping was extremely fast, arrived less than 48 hours after placing my order. Set-up wasn't too bad, I got the long chaise-ish and was able to do it by myself. Couch is reasonably comfortable, not the most comfortable couch I've owned. Definitely a good choice for the convenience and high portability for a couch.

I purchased the open box dynamic sofa and a brand new ottoman. The sofa was perfect. The ottoman... One of the holes in the wooden slats was drilled in completely the wrong place, so it was not put together perfectly, but getting the cover on it was such a chore I don't think it's going to be an issue. The shipping was prompt and quick as promised. Would recommend, but with caveat that you really do need two people to put any of the items together successfully.

I have been loving my Dynamic sofa! However, I can't say it's the most comfortable couch I've ever sat on. The customer service team was so helpful and sent me softer cushions after emailing them. Honestly, I do not feel a difference with the "sit in" versus "sit on" cushions. But overall, I really do love my elephant especially for the cost and convenience. I live on the 3rd floor and have a very narrow staircase. No problems with this elephant! I would purchase again.