Elena S.
Very good bike
Very good bike, good ship
Response from eleglide.comAug 22, 2023
We sincerely hope you keep in a good mood every day!

Eleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Elena S.
Very good bike, good ship
Response from eleglide.comAug 22, 2023
We sincerely hope you keep in a good mood every day!
WN
fast customer service
Dominique P.
Realy cool bike this Eleglide M1+ , Great performances and low price ! It s top , and the service customer is realy good !!
Ciaran M.
Still haven’t got my bike and my refund yet useless company
Response from eleglide.comAug 15, 2023
Thanks for your feedback and greeting. We express our sincere apology for such an inconvenience. Could you cancel the bad review? your valuable opinion is important for our website. You are always welcome to contact us if you have further questions. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service
Gianfranco G.
Ottima bici finiture buone ad un costo adeguato.
Response from eleglide.comAug 22, 2023
We sincerely hope you keep in a good mood every day!
Dominique D.
Nous avons acheté 2 VAE Eleglide step thru au mois de mai 2023. Dès les premiers kilomètres nous avons crevé 7 fois. Problème de jantes qui coupent les chambres à air. J'ai effectué des modifications pour résoudre le problème mais ensuite une batterie a lâché. J'ai effectué une réclamation et reçu une nouvelle batterie qui a fonctionné 30 km avant de se couper. Je suis de nouveau sans VAE. Ces vélos Chinois sont une catastrophe. Pas chers mais à eviter !!!
Response from eleglide.comAug 16, 2023
Dear customer, Thanks for your feedback and greeting. Could you provide your order number? We express our sincere apology for such an inconvenience. You are always welcome to contact us if you have further questions. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service
Andrea S.
Purtroppo dopo 3 utilizzi il monitor della bici non si accende più nonostante batteria carica è aver fatto tutti i controlli possibili; mi trovo in vacanza e mi sta creando disagi; potevo capire se il problema si fosse presentato dopo almeno un anno ; ma così è inaccettabile!!! Eleglide non viene incontro per niente
Response from eleglide.comAug 16, 2023
Dear customer, Thanks for your feedback and greeting. Could you provide your order number? We express our sincere apology for such an inconvenience. You are always welcome to contact us if you have further questions. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service
Roger C.
I never received my bike, they told me they sent a refund but I haven’t got any money back. They stopped replying to all emails.
Response from eleglide.comAug 15, 2023
Dear customer, Thanks for your feedback and greeting. Could you provide your order number? We express our sincere apology for such an inconvenience. You are always welcome to contact us if you have further questions. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service