eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Matthew M.
I had made an accidental order, and Eleglide very kindly paid for postage to return the wrong item. They also gave me a refund for the wrong item I purchased after they received my return parcel back. Very professional solution, thank you very much for your support.
Response from eleglide.comApr 26, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Bernard L.
Good enterprise
Response from eleglide.comApr 26, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Alexandru M.
2 weeks have passed and the delivery still hasn't arrived and he didn't tell me when it would arrive
Response from eleglide.comApr 12, 2024
Dear Customer, Sorry for causing the inconvenience. Please contact [email protected] for corresponding help. Kindly provide us with your order number. We are looking forward to your contact.
Adrian G.
Very very bad service. Comes with fake dangerous plug that can’t be used in the Uk. Bike arrived was faulty and damaged and customer service would not fix. Apparently Uk and Irish trading standards are monitoring eleglide
Response from eleglide.comApr 8, 2024
Dear Customer, Sorry for causing the inconvenience. Please contact [email protected] for corresponding help. Kindly provide us with your order number. We are looking forward to your contact.
Carsten K.
Ich kann jeden abraten hier einen Kauf zu tätigen. Bei Problemen ist der Service absolut miserabel, kein richtiger Ansprechpartner. Meine Bestellung E-Bike ist nicht angekommen, vom Hersteller meldet sich niemand, man muß sich selber um das Problem kümmern. Ich habe ein Fall bei Paypal eröffnet.
Response from eleglide.comApr 8, 2024
Dear Customer, Sorry for causing the inconvenience. Please contact [email protected] for corresponding help. Kindly provide us with your order number. We are looking forward to your contact.
Axel M.
Le vélo à lâcher en 1500km à peu prêt avec des problèmes plus que grave dont un qui a manqué de me tuer. (Citycrosser). Le SAV profite un peu et si on veut du résultat on a pas le choix de mettre ses droits en avant et de montrer qu'on les connait. Je rappel que la garantie de conformité Européenne oblige les vendeurs à fournir une garantie de 2 ans sur ce qu'ils vendent en Europe donc les 6 mois pour la batterie est une garantie supplémentaire qui ne sert à rien en Europe vu que vous avez 2 ans et non pas 6 mois. Les éléments du vélo ne sont pas fiable (à part la transmission qui est du Shimano) selon un technicien qui s'est amusé à le décortiquer avec moi.
Response from eleglide.comApr 3, 2024
Dear Customer, Sorry for causing the inconvenience. Please contact [email protected] for corresponding help. Kindly provide us with your order number. We are looking forward to your contact.
günter U.
Eleglide versorgt aus EU Lagern. Die Preise sind fair. Lieferzeiten sind kurz. Bis jetzt bin ich mit der Qualität der Erzeugnisse voll zufrieden.
Response from eleglide.comMar 21, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Visiteur Mystère aOx K.
No pieces available for about 6 to 8 month.. how car i fixe my bike without those..
Response from eleglide.comMar 21, 2024
Dear Customer, Sorry for causing the inconvenience. Please contact [email protected] for corresponding help. Kindly provide us with your order number. We are looking forward to your contact.
