kathleen F.
am very happy with custermer service…
am very happy with custermer service delt with issue very fast
Response from eleglide.comMay 8, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!

Eleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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kathleen F.
am very happy with custermer service delt with issue very fast
Response from eleglide.comMay 8, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Godfrey K.
Fast and easy.
Response from eleglide.comMay 8, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Jens B.
NEW BATTERY FOR M1 Shipped TO GERMANY
Response from eleglide.comMay 8, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Tomáš
I bought an M1 plus bike, and the price/quality ratio is clearly unbeatable. I also asked about the bike on support, and the response was very quick.
Response from eleglide.comMay 8, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Sylvain F.
4 sur 5 car : Très beau vélo avec des éléments de qualité de manière globale (fourche, dérailleurs, sélecteur vitesse,...). Seul hic : les freins qui ont lâchés à moins de 1000km (plaquettes ont sauté). Pour le reste, super autonomie (30/35km en mode full électrique), agréable à conduire et solide.
Response from eleglide.comMay 8, 2024
Dear Customer, Sorry for causing the inconvenience. Please contact [email protected] for corresponding help. Kindly provide us with your order number. We are looking forward to your contact.
imelda
Yes overall I have had a good time with my M2 , I got it last October , my friend helped me put together, so after 6 months I can give you a good and honest review , the good points , battery is so powerful , 1 week is the norm , really good , brakes are ok as well no issues , the control panel is nice , 1_5 power modes , number 3 is the sweet point , on hills 4 is great , in fact I haven't yet used number 5 on hills and i am 95 kilos ! Shimano gearing is pretty basic but adequate, kenda tires nice and strong , but a month ago I had a puncture, but it happens to most people, now the negative , just small ones really , no back light , so I had to put one on , not end of the world , also the cus care not that good , a few weeks ago I had issues with my pedal assist , it was cutting out , so I emailed eleglide , no response , so I contacted the shop in London I got it from , Electric scooters London , based in Twickenham, they sent me an email with a video telling me to clean sensor near the crank and it worked , i was so happy , i was riding one week with no power!!.Anyway to sum up , for ,,,,£700 its souch good a deal , i really recommend this e bike ..
Response from eleglide.comMay 8, 2024
Dear Customer, Sorry for the late reply. Please contact [email protected] if you need any help. Kindly provide us with your order number. We are looking forward to your contact.
MrDellUser
I ordered a replacement display for my tank roll. The first display that was delivered was unfortunately also defective. After contacting support, a new display was sent to me. It works now. I had to wait a few weeks for the display because Eleglide didn't have the spare part in stock. But now I'm happy. My e-bike is working perfectly again.
Response from eleglide.comApr 29, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!
Delphine
Service impeccable Achat de 2 vélos M2. Livraison rapide, conditionnement soigné. Vélos de très bonne qualité, agréables et performants: je suis réconciliée avec le vélo. Vélo homologué en France pour l'aide de l'état. Echanges avec le service client pour refaire la facture selon les exigences de l'administration française: réponse rapide (24 heures) et efficace, conforme à ma demande. Compétence et réactivité. Je recommande!
Response from eleglide.comApr 26, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!