Elavon U.S.Reviews of elavon.com

My account was closed without any notification from them. And they are not answering my emails or don’t tell me anything as well. Zero stars.

I needed a 1099 and was unable to log in to get it. Whoever it was on the phone was very generous wih her time and helped me create an account and then send me the 10099 through the new account.

A person came into the town clerk's office explaining that he had a fraudulent charge of $58.13 that came from our court. I spoke with Valerie. She reviewed our accounts and said there were no settlements during the month for that amount. I asked her another question regarding a different issue, and she was very helpful with that as well.

Bank of the west told me if I got a phone card scanner at no cost then I would not have a daily balance then during the crazy take over by BMO where I had no access to the account and I literally was getting 5 leters a day about the transition from BOW to BMO apparrently Elavon decided to start charging my company every month from $69 to $139 for a system I never even used once As far as I'm concerned they are frauding me to the tune of $1500 New Update: They asked me to reach out which I did and I got a person trying to sell me their services Oh Hell NO!

Rep was helpful, friendly and knew her product well.

Valerie put time into researching our issue and expediting the solution.

Very helpful! Walked me though what I needed to do to update my information.

Shannon was experienced and professional. She resolved our issue on 8/15/24. We had spoken with two other reps on 8/14/24 and didn't have such a positive experience. The first one disconnected me after 12 minutes; didn't call back. The second one, Adeline, worked with us for a half hour but couldn't complete the job on 8/14/24 resulting in a third call on 8/15/24 to finalize the issue.