EKONEKON is a motorcycle riding gear company built around one belief: real crash protection should look and feel like the clothes you already wear. We design gear for riders who refuse to choose between staying safe and looking like themselves.
EKON (ekontravel.com) has 172 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
172 approved reviews, newest moderated first
Marty G.
Just tried them out riding 360 miles. They are comfortable at 43 degrees and will be my go to summer pants. I also have an aero stitch riding suit that I’ve used for several years. I feel the aero stitch offers more protection but is also hot in the summer. The pants are more comfortable and a lot easier to use. So below 40 it’s Aero stitch. Over 40 degrees it’s Elon.
Ken M.
I love these pants! The fit and finish are First Quality and are very comfortable. For a first time user of this type of protection, I would suggest easy access to information on how to install the pads and adjust the pants to keep the pads in the proper position. I will never ride in regular jeans again!
Michel D.
Do not buy anyting on that site. Never received my replacement and lost $200. Ordered pants 30 inch man, size was more 32-33. Sent them back, they are giving me the runaround with their generic Chinese robot answers. China made with Chinese shipment and no possibility to speak to any one. Go encourage your local shops instead.
Response from EKONOct 2, 2026
Hello, We completely understand your disappointment, but we would like to put the situation into context. Since the beginning, we have personally responded to your messages and addressed the specific points you raised. In fact, you did receive and respond to our replies appropriately, so we are unsure how these exchanges can be described as “generic Chinese robot answers.” We believe it is therefore a little unfair to state that you were not given proper responses or assistance. Regarding your return, we also checked the tracking information, and according to the carrier, the parcel you sent back has not even reached our warehouse yet. Despite this, following our exchange yesterday, we decided to issue a full refund for your order. For this reason, we are genuinely disappointed that your review does not reflect the reality of what happened or the steps we took to assist you. We understand that you may have been frustrated with the situation, but we did respond to you throughout the process and ultimately refunded your order even before the returned parcel had reached our warehouse. We always aim to handle customer concerns fairly and individually, Kind regards, EKON Travel Support
Randy L.
The Pants are better than described on-line! Love how they fit and feel... trying them out this coming week in the mountains with a few hundred of my dirt riding buddies, if they work out well I will be looking to buy more!
Robert P.
Good price!
MICHAEL
Ordered my pants and communication was immediate and consistent until they arrived. They arrived in a reasonable amount of time. The product is true to size and fit well. They are comfortable. I feel like they will do a great job if ever needed . I am looking forward to see how well they hold up when wearing them daily. They do look good on. So far I would by them again.
Alec and Jen R.
Complicated returns and defensive support. My refund was processed only after disputing the charge with my cc company and leaving public feedback. EKON's return process requires a mandatory photo of the box before shipping. When I missed this unusual requirement, support refused to work with me in good faith, repeatedly asking for UPS tracking and delivery data that had already been provided multiple times, and not offering any other solution despite being in possession of my return. Following my public review, management sent what felt to me like a defensive email claiming they suffered a "financial loss" by processing my return. I'm confused what their loss was as they received a successfully returned item. While I have now have my refund credited, the process was incredibly time-consuming, and the team was unwilling to find a solution until forced by a public review.
Response from EKONOct 1, 2026
Hello, We understand your dissatisfaction and regret that you had this impression regarding the handling of your return. However, we would like to provide some context in order to clarify what actually happened. On Saturday, September 26, we provided you with clear return instructions, including a specific request for a clear photo of the package before it was shipped, with the shipping label clearly visible. This request was therefore not made after you had shipped the package, but before it was sent. Based on our entire exchange, this information, which had been requested from the beginning of the return process and whose importance for processing your refund had been explained to you, was not provided. The photo of the package with the shipping label clearly visible allows us, in particular, to verify that the returned package corresponds to the declared return and to have a reference showing the condition and identification of the package at the time it was shipped. This is precisely why this photo is part of the information requested as part of our return procedure. We understand that you provided the UPS tracking information, the drop-off confirmation, and the delivery confirmation. However, these documents did not replace the specific information that had been requested from you in our correspondence. After receiving the return instructions, you also agreed to provide us with this information. We therefore regret that your review presents this request as an obstacle that was added afterwards, when it had in fact been clearly communicated from the beginning of the return process. Following the instructions provided as part of a return is also necessary for us to properly process each case. That being said, despite this situation and the accusations made against our service, we ultimately proceeded with the refund of your order. We are sorry that your experience did not meet your expectations, but we would like to clarify that our team followed the procedure that had been communicated to you, and that the request for a photo of the package was neither arbitrary nor made with the intention of delaying or avoiding your refund. Kind regards, EKON Travel Support
Keeper D.
I would give zero stars if I could. They don’t stand by their website policies. The sizing is COMPLETELY off and the armor isn’t included in the package even though they say it is. The waist is supposed to be 38” but actually measures 44”. They won’t fix the issue unless I pay to have the pants shipped back to them. The website says if it’s a problem on their side, they take care of the issue without any cost to me. WRONG. They refused to help unless I paid for shipping back to them. Excuse me? YOU misrepresented the size and the inclusion of armor and now you want ME to pay to get it back to you!? This is a you problem. I disputed it with the credit card company and literally in 3 days, the dispute was ruled in my favor. I wonder why that was resolved so quickly… because they are a scamming, dishonest and deceptive company. Don’t waste your time with them. They are not to be trusted. ADDED AFTER RESPONSE FROM EKON: I don’t know why they pretend to be a responsive, customer-oriented company. I would NEVER trust them to look into this situation and give me an adequate resolution. They had their chance to fix these problems but chose not to. I had to file a dispute with my credit card company for a reason. It was ruled in my favor within 3 days for a reason. The fact that they try to kiss you know what on trustpilot is laughable. You had your chance EKON. You have bad reviews for a reason. Don’t ever contact me or respond to my review again.
Response from EKONOct 1, 2026
Hello, We are sincerely sorry that your experience with EKON Travel did not meet your expectations. We completely understand your frustration regarding the pants sizing and the armor. We would really like the opportunity to look into your situation in more detail and understand what happened. Our customer service team is always available to assist our customers, and we do our best to be responsive and find an appropriate solution for each situation. 🤝 We simply invite you to get back to us by email. We will review your case again promptly and do everything we can to assist you as best as possible. We are truly sorry about this situation and hope to have the opportunity to resolve it with you. 🙏 Kind regards, The EKON Travel Team