EKONReviews of ekontravel.com

I thought the pants looked good according to the advertising, I ordered motorcycle riding pants. The delivery was delayed and took almost 6 weeks to get to me. Once I receive the pants, I was not happy with how baggy they were and that the protective pads you had to insert them into these very loose pockets in the pants. The pads to protect your hips, actually sit way down on the outside of your thigh and don’t offer protection of your hip at all. I contacted the company to ask to return them for a refund. Ends up the company is in China and they gave me an address in China for me to send the package back if I wanted to return it for a credit. Not even willing to refund my money after taking six weeks to receive it and me feeling that the quality was not up to the standard of what I was looking for. I was buying motorcycle pants to protect me in the case of an accident, and I feel that these pants don’t offer that protection at all. And if you want to deal with a company in China it does not pay for the return shipping and is not willing to refund your money then go ahead and good luck!

First off the delivery time was horrible. Of course they come out of China so to be expected I guess. Secondly, and most importantly, they sent me the wrong size. I ordered 34Wx34L and received 37x30!!! EKON won’t pay return shipping so you are stuck with a shipping bill to China. Anywhere from $50-$300! I recommend steering clear of this company.

Ordered motorcycle riding pants. Took almost three weeks to arrive. Fitment was off due to defective stitching. PSeveral photos, many emails, and requests for refund were all sent. They offered 30% refund and I could keep, or, I could mail them back to China. There was no other option despite their website stating no questions asked, money back guarantee if not satisfied. Filed claim with PayPal. Within a day, Ekon said they refunded my money. Being a suspicious person by nature, I told them I would cancel the claim AFTER I received confirmation from PayPal which arrived a day later. Word to the wise: their sizing chart and suggested sizing based on height and weight is off by several sizes, be sure u know exactly what ur buying because a return will be impossible, pay with PayPal just in case.

Would give ZERO STARS if possible! Order was placed, money was paid through PayPal, order never shipped, EKON says "we are having delays", order has to get re-directed due to delays in shipping, EKON acknowledges delivery address location change, EKON asks for PayPal dispute (which was opened when delays were first encountered) to be closed, EKON sends email saying it refunded $$$ andasks for PayPal case to be closed, NO MONEY WAS EVER REFUNDED TO PayPal!! PayPal case escalated to claim!

Great customer service! We purchased a travel pouch for our grandson to use in his travel to Europe, he loved it!!! Unfortunately there was an issue with the zipper and Ekon replaced upon his return! Great pouch to use in ease and safety of personal items. Highly recommended!!!

Shit quality “riding” pants They melt from engine heat. And they will not fully refund me

One of the 3 pants I bought from Ekon and all 3 plus was outstanding even the wait time was well worth-it great job and there so stylish ,so if you think it’s to good to be true iam here to tell you it isn’t fake like most item on Facebook this is the true deal, but in all honesty you can trust what iam saying this is no ai ty for listening to and trust Ekon about those pants iam so glad I didn’t get screwed ordering those pants ty ekon

Easy to order, great price, fabulous product. Pants fit perfectly, used their size scale.