Linda
Misleading, terrible return policy company.
My experience has been horrible. Their so called hassle free return policy does NOT exist! You have to mail back your stupid purchase back to CHINA!!! Thought this was a USA product...very misleading company. Do NOT spend your money! Linda
Response from EKONAug 17, 2026
Hi Linda, we apologize for the frustration with the return process. We're sending you a Request for Information through Trustpilot now so I can handle your return directly and get this resolved. Olivia, EKON Team



