Dissatisfied business U.
Order merchandise from their website
Order merchandise from their website. CC was charged immediately. Website did not show order was not in stock. Order confirmation did not show the item was not in stock and backordered. At no time did EIO.com send a communication that order was delayed. Sent query about order, and told the items were not in stock and were backordered. they did not provide a date that the order would be fulfilled. I cancelled the order. They issued a refund, minus 10%. Their cancellation policy states they reserve the right to charge the cancellation processing fee. To me, charging the fee was fraudulent because they did not indicate their inability to fulfill the order upon order. Disputed the charge on the CC. Recommend others Stay away.



