EIOReviews of eio.com

I have called and emailed them x 2 weeks . I placed my order for masks 2 weeks ago . They won’t respond to emails or phone calls . I am about to report them to my CC company . No tracking number on their orders

Really bad case: I ordered the mask from the website. They charged my money, I kept asking when I can get the delivery. Today I tried to if I have any email or tracking number by login Ed their shipping company names Arrive. Then the message: says no tracking number; delivered on today 3:11PM FEDEX Ground Home Delivery I checked my time, it was 3:13 PM, I reviewed my front door, every where I did not find any box or item. I ordered 5 boxes Of 3M N95 for 5 persons. Could you please let me know you really delivered (I tried to call or send email , no any responses). I also checked the address on my order, everything is correct. My order #: E-3090041948. I am waiting for your response. Thanks.

They did nothing but stealing your money away! DO NOT BUY!!!

Takes orders for products they know they can't deliver and then charges a cancellation fee when you get tired of waiting and cancel order. Deliberate scam.

Never received product. Won’t tell me why or give me money back

eio.com customer service number never connected, no person answers the calls. 10% order cancellation fee, even applied to orders not being fulfilled for half month. Ordered masks online, not showing back ordered or not available, I supposed the masks available so made the order. Then waited for over half month, still showing the status of not fulfilled, decided to cancel the order, but was charged 10% for cancellation. Don't shop on this website.

I will give EIO zero star if it is an option. I ordered 3M masks in 02/2020. EIO charged my credit card without shipping the mask to me. After some emails with EIO, I realized that EIO did not have masks in stock when I placed the order and they did not know when they could get the masks. I asked for a refund after over three weeks the order was placed. EIO charged me 10% cancellation fee. This is a fraud. I have filed a complaint with Better Business Bureau and Federal Trade Commission. BBB has received my complaint and has asked EIO to respond to my complaint. I submitted an online complaint form to Los Angeles Department of Consumer and Business Affairs. I want to get my 10% payment back. Everyone in the same situation should file a complaint and try to get the cancellation fee back.

They sell items they don't have! Two weeks ago, I purchased a mask from their website, but they failed to send it. To make matters worse, after canceling my order, they deducted a 10% cancellation fee! I strongly advise against trusting them! **Their response further confirms they're selling items they can't provide, indicating not good practice.