Dennis R.
It been a month and half of my order n…
It been a month and half of my order n still ain’t received paid extra money for it to come sooner n im still waiting never again horrible experience

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EIO (eio.com) has 697 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Tools & Equipment · Petaluma, California
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697 approved reviews, newest moderated first
Dennis R.
It been a month and half of my order n still ain’t received paid extra money for it to come sooner n im still waiting never again horrible experience
Jeff M.
You advertise shipping with delivery in 3-5 days. You don't disclose that it is coming from overseas and must clear customs. My order has been sitting in Torrance, CA for four days. I have no confidence it will get here anytime soon.
Ronald L.
They actually have a wide selection of Wright hand tools. Prices were very reasonable.
Donet S.
My experience has been favorable.No problem placing and receiving orders in a timely manor.The standard of tools offered are of high quality.
Troy H.
It took 26 days to get my order. When I called about it I was told I would get a call back with and update. Never got a call back.
John L.
They had exactly what I was looking for, helped me set up my purchase, and gave me some stickers for my toolbox! I’ll be back again for sure.
Joseph M.
When so many companies off load their support to AI and automated machines, it's nice to deal with a business that still uses and relies on people. Ordered a tool set, expecting a 2 week wait. They get in touch with me to let me now that the company extended the timeline for the back order. So instead of waiting I talked with the guy and he was able to suggest an alternative set that was close enough to what I wanted and it was one they happened to still have inventory on hand for. Usually this would an entire process with other companies as I would have to go through the machine to get to a person who would need for me to go through a process. In fact, a lot of places won't tell you when a wait time increases. They'll leave you hanging until you call in yourself and learn what happened. Dealing with a person right off the bat, I got everything taken care of that phone call and my tool were delivered Friday. Support was a great guy.
Debby W.
Ordering was set up to be simple and my item arrived quickly and in perfect condition. I will definitely order again soon.