EIOReviews of eio.com

The retailer uses questionable business practices. On their website they provide no indication of whether items are in stock and also give no indication when placing an order. Emails asking about the status of the order go unanswered. Update: They conveniently waited until after a deadline passed to get a full refund to respond. They claimed their policy is to keep 10% of the order price if the order isn't cancelled within 6 days, but they failed to respond in a timely manner and waited until just after the 6 days had passed to let me know the item was out of stock.

Very dishonest and deceptive business practices. EIO will accept orders for items they do not have in stock. Nowhere on the item's product page, order confirmation page or order confirmation e-mail does it say that the item is not actually in stock, and they have no estimate of when the item will be in stock or be shipped. However, unlike most legitimate online businesses which only charge you when your order is shipped, EIO will charge you when you place your order and fine you if you don't cancel within 6 days. Unfortunately, the only way a customer can know about any of this, is if they stumble across this information, which is cleverly hidden elsewhere on their website. Avoid these scammers and warn your colleagues to do the same!

Like the other reviews...don't order. They are running a SCAM. After days of wondering what was happening with my order, I found an announcement on the site (not easy to find) that said they are out of stock and it could be months before items (MASKS N100) will be in. I ordered on March 2nd, the announcement (hidden) was dated February 28th. Then read, I needed to cancel within 6 days of order to cancel, or they take 10% cancel fee. I also paid for expedited shipping when they knew they could not perform. SCAMMERS.

DO NOT PLACE ANY ORDER. I placed an order about 2 weeks ago but no updates ever. I called so many times to reach over the phone but no one ever answered either. PLEASE STAY AWAY FROM THIS SCAM!

Fast shipping, fair price, what more could you want?

Unable to ship products when you buy them. Poor communication. Avoid.

Eio had the parts I needed at a reasonable fair price. Shipping time was excellent. I will definitely buy more parts from Eio.com

Their website does not indicate if they have the items in stock. After several days, I emailed them to see when my order was shipping and they told me that they could not tell me because the manufacturer was out of stock and didn't know when they would receive another shipment. He said I could cancel my order but I'd have to follow login to their website and I'd be subject to the terms of the agreement. I replied that I wasn't cancelling my order, I'd wait but that he wouldn't like my online reviews. I then received and email that my order was cancelled because "fraudulent activity was suspected". The only fraudulent activity is this company taking orders that they can't fulfill! How about putting a message on the items that they can't fulfill instead of accepting them when the need is potentially urgent!?