EIOReviews of eio.com

It been a month and half of my order n still ain’t received paid extra money for it to come sooner n im still waiting never again horrible experience

You advertise shipping with delivery in 3-5 days. You don't disclose that it is coming from overseas and must clear customs. My order has been sitting in Torrance, CA for four days. I have no confidence it will get here anytime soon.

It took 26 days to get my order. When I called about it I was told I would get a call back with and update. Never got a call back.

My product has yet to be delivered.!

I placed an order in November 2025, knowing it would arrive late, and it was finally shipped nine months later. I shouldn't have had to wait that long, but I was very curious how long it could take, and they only shipped it after nine months. EIO will be the last site I ever shop from.

Really dishonest about there adds won’t buy another thing from them

Beware! I would not purchase from this company again. Their website states that orders ship within 2 days, but that was not my experience at all. After several days without any update, I had to send an email inquiry. Nobody responded directly to my email (only the phone call). It ultimately took 20 business days just for my order to ship. I specifically paid extra for faster shipping because timeliness was important to me. Unfortunately, the premium shipping charge was essentially wasted since the delay occurred before the order was even sent out. What was even more frustrating was the lack of communication. Aside from the automated order confirmation, I received no meaningful updates. When I finally reached customer support, I was told to expect another 7–10 business days of waiting. By that point, the total delay had already exceeded two weeks. Poor customer service, unreliable shipping, and a lack of communication are deal-breakers for me. I could have saved money and likely received the same items faster from many other online retailers.

Your policy lists shipping within 2 days. I had to send an email inquiry, which was not responded too directly. The next day I received an email it was shipping. It took 5 business days to ship. I paid for faster shipping too, because timeliness is important. Poor customer service and unreliable shipping are deal breakers for future purchases. I would saved money and received the items in the same or less time from other online retailers.