James M.
Quality products and reasonable prices.
Quality products and reasonable prices.

Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
EIO (eio.com) has 697 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

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697 approved reviews, newest moderated first
James M.
Quality products and reasonable prices.
Bruce C.
Product was what was expected
David B. S.
I had no problem with the purchase. The order was filled and shipped promptly.
mark
Was not happy about the online instructions will call to have them emailed to me I should not have to download instructions and print them
Nancy R.
Great knee brace!
William R W.
Great product and Great service.
sean R.
I ordered it it took over a month and a half to get ended up ordering it somewhere else and forgot about it just received it never ordering again
Response from EIOAug 15, 2022
We've reached out to this customer multiple times, reminding him that the item he purchase was sold with "extended handling time". he was notified of the handling time prior to even adding the item to his cart, there is a message right above the "add to cart" button and one can click on that to see what that means and contact us to get an ETA. Further, when such an item is actually purchased, as this was, we also send an email to the customer alerting them to the fact that the item is sold with extended handling time and to contact us with questions, concerns and to get an ETA. The customer either was unable to read, or chose not to read these notices because if he had, he would have known this item was special order and needed extended handling time.
Nelpe W.
Great Customer Service! I have been doing business with EIO for years now and I always come back and do business with them each year! They are very honest, and easy to talk to - a special shout out to Eswin Ponce. Eswin is very helpful and tries really hard to find ways that is very reasonable for his customers especially to his repeat clients such as myself. I highly recommend EIO for any electronic supplies that your company, schools, etc need.