EGOReviews of egopowerplus.com

I bought my first Ego hedge trimmer and the battery didn’t work out the box, luckily I returned it with another new box. Bought a snow thrower second time around and charged the battery twice at best. The whole charger and battery doesn’t work. Cheap products. Would never buy a EGO system again. The whole process on the customer troubleshoot support is ridiculous. You tell them what’s going on and they think you’re an idiot who has no understanding of plugging the system in. I get better response from ChatGPT.

Leaf blower died after 2.5 months. Getting a warranty replacement, still not yet recieved, has been a royal pain. Several calls, with need to prove proof of purcase after product was registeted, and failure to ship the replacement blower after confirmed warranty authoruzation. Stay away from EGO.

My chainsaw quit working called customer yrs it’s under warranty problem only service center close to me Is 50-60 miles away what a joke this company is do not bye this brand

I have had two different Ego products that needed service under warranty. The closest warranty service center is more than 60 miles away. Additionally, when you contact the only 2 service centers in a 150 mile radius, they both say that they won't be able to even look at my lawnmower for 2 months. Summer will be over and I won't need a lawnmower by then. The absolute worst customer service for an expensive product that I have ever received. Additionally, the customer service reps are just plain rude. What a complete waste of money.

Bonjour à tous et même a ego avec une minuscule ! Je ne vais pas vous détailler mon matériel ego et mon mécontentement semblable aux vôtres. Mais 561 avis et 73% avec une étoile ! Il doit y avoir un moyen de réagir juridiquement contre cette société de marque EGO scandaleuse ... Qu'en pensez vous ? L'union fait la force

Worst customer service and products out there! Weedeater/trimmer won't load the string. Called customer service twice and just got a run around both times. Finally told me to take it back to Lowes who said they would send it back to Ego for a $100.00 service fee and possible more charges according to what's wrong with it. They would not even answer a simple question concerning the probable cause could be. Beware when purchasing this product!

LM2156SP Cutting Saint Augustine grass in Florida. Ok if you like cutting your entire lawn twice on mow day to look nice. I have normally cut once a week for 30 years in Florida. Plan on cutting every 3-4 days with this mower. Tried all the blade combinations. Just not good. Bad purchase for me. I’m out $700.

Good equipment very poor customer service. I bought a weed eater with battery and charger. Used it for a few weeks towards the fall. Put it up for the winter. Tried to recharge the battery for the first use in spring. NO GOOD! Tried getting it replaced. “You didn’t include a copy of your receipt with the battery registration!” “It is with the registration for the weed eater. Can’t you look it up there?” “No, you’re supposed to include it.” “But you could look it up if I gave you the serial number for the weed eater?” “We don’t do that.” “I’ll tell something else you won’t be doing.” “What’s that sir?” “Having me or anyone else I know from buying anything from you!” So I went to Temu and got a battery for about 1/3 the price with a one year warranty. I should have checked reviews but didn’t think Lowe’s would handle a product with such poor customer support.