EGOReviews of egopowerplus.com

I've now owned my EGO Power Mower (LM2130SP) for three years. I've got mixed feelings, but in the end, I don't think it's likely that I would buy it again based on my experience. I live in Tampa, FL, so lush St. Augustine is what the mower needs to cut. What I didn't like...mower doesn't cut particularly evenly. Part of this may be due to the lighter weight of the mower, part of it is due to variability of the mower deck height when in use (frustratingly, the mower deck drops lower when you are not using the power drive feature) and part could be due to the deeper grass we have here in Florida (although my old gas mower handled it well enough). The EGO can be a pain when trying to disengage the power mower feature, which is something that needs to be done constantly when mowing a yard with contours, fencing and trees. In short, it often gets stuck in gear and the mower wheels cannot be backed up or moved forward as freely as it should. Finally, my battery started to fail about 2/12 years into use. First signs were when it would not last through my entire yard mow like it used to. Then it wasn't keeping a full charge between weekly mows like it used to (I always fully charge after every mow and unplug). Finally, it started losing it's charge very rapidly during mowing - it would go from 3 green bars to flashing red and dead within moments. Interestingly, it would charge to 100% very quickly (but obviously would not actually hold a proper 100% charge). When I finally called EGO about the problem, I was just weeks out of the 3 year battery warranty. They told me sorry, nothing they can do since it's technically out of warranty. Believe me, I spoke with multiple individuals to see if they would act in good faith given the circumstances. Nope, nothing they were willing to do. In short, I feel like EGO just told me that you should only expect their products to last as long as the warranty period, and no longer. I think I'll just try out another mower from another company rather than spend $400 on a new 7.5Ah battery. As a side note, I also own an EGO String Trimmer with auto load. Not overwhelmed with that, either!

(Updated review) Our PowerHead trimmer broke but was under warranty. Even though it was registered, that wasn't enough - they require original receipt. Why let users "register", only to find years later that the original receipt is required for the warranty to be effective? Anyhow, I managed to find what appeared to be the receipt copied into Word on my PC. That was rejected too. So we checked Ace Hardware online, and amazingly, the 3 year old receipt was still available. I sent it in and got mail that it was accepted, but no further word. I replied and got an automatic email that my case had been closed. So I called again. Found that they did in fact send me a new trimmer (not received yet). So, I raised this review from 1 to 3 stars. On the whole, our experience with EGO has been pretty good. We are kind of EGO-maniacs (2 chain saws, 3 string trimmers, multi-head with pole saw + hedge trimmer + tiller + scythe, blower, and several batteries). We previously had them replace a battery that failed. Moral of the story: REGISTER YOUR PRODUCT AND SEND IN A PICTURE OF YOUR ORIGINAL RECEIPT!

I purchased my EGO model LM2142SP in May of 2022 at Lowes online as they did not have any stock in the store. It came with two 5 amp batteries instead of the one 10 amp battery. It also came with a one blade with no option to install the two blade setup to improve mulching. The mower also has a persistent problem of the rear wheels locking up, even when the power is off (I seldom use the self propel option). Customer Service tells me that this a safety feature which I don't believe. The past two seasons I have encountered the problem of the mower blades not stopping when the bailor handle was released (blades only slowed down). Only after filing for warranty work (twice) did they replace the power head. The mower does an adequate job mowing except for mulching and the batteries last for my 1/3 acre yard. I just believe my model was a poor product by EGO as I have never seen another EGO mower with two 5 amp batteries. This review is long overdue !

Had 0 issues with warranty for battery. They were amazing. Now need warranty for the multi-power head. No issue with receiving the warranty but after 12 days the item only has a tracking number and has not been picked up from UPS. I call EGO every day. Their excise is UPS not showed up and need to wait for another week to see then they can reissue the item and start all over again. Called in on July 29th 2025. Tracking order issued July 31st. This is now Aug 11th and on hold again waiting to remind them item shows UPS has not picked up because they have not scheduled a pickup. They only created a shipping and tracking label. Without schedule a pickup UPS will not pick it up. Send survey in after every call.

bought an EGO model LM2206SP 22" aluminum deck. The rear wheel differential doesn't always disengage making it difficult to turn the mower. I found that if the drive was turned off 12 to 24" before where you need to turn the differential would work but not all the time. Another hack that works is to turn off drive, lift front wheels up and shake mover right to left. EGO had me take the mower to a local service center. After a few months they said it was the way this mower is designed to work. since the service center took a few months mowing season was over and they said it would take quite a while to look at mower again as they were gearing up for snowblowers. So I figured I just need to live with this. However, I got to thinking folks looking t buy this EGO mower may want to know able this drive design

Initially, I love the idea a quiet battery powered mower, and it worked well. So, I bought all the all the products, weed wacker, chainsaw, polesaw, blower, even that fan (mistake). The tools themselves work great (I don't agree with the other complaints of the mower), the chainsaws are awesome, as is the blower. The fan (is just a way to kill batteries faster) The weed whacker, the self-feeding head failed early. Back during the supply-shortage days during the pandemic, they couldn't send me just the head, so sent me a new whacker. THAT head also failed in months. I get along by playing some touch and go on the head to eventually get it to pull in the line. But the worst of these products, is the BMS (battery management system). My batteries have all failed just under the warranty period luckily, but still, what a hassle. They either won't charge, OR they show full charge then red-light while using them. I now have several batteries that are useless. I have Makita batteries that are 8+ years old! Have bought a 10AH which was a hefty $550+, can't wait for that to fail. My neighbor told me a couple of years ago that EGO was worse than Greenworks, but I have all this EGO plastic tools to throw away now? Weed whackers self feeding failed

Uneven cutting for lawnmower. It is lightweight and quiet. However, the cut is uneven. It came with mulch blade installed which I prefer. I bought it in May 2025. The problem is it will leave uncut lines in grass. I called customer service to troubleshoot. The person had no idea and suggested I mow it twice and at a very low height. I would return it if I could.

The battery is great with a long running time but I was having problems with it going red up to 3 times while mowing. The fix was to pull out the battery and shove it back in. But today with close examination I discovered that the terminals on the battery were either burned or corroded causing it to heat up increasing the resistance and forcing the lawnmower to sense a weak battery. The fix was to run a slim file between the pinch terminals to clean them up and today I actually ran my lawnmower all the way to a dead battery without the problems I mentioned above. Now I am very happy I know what was causing it. Not a failure of the battery but just a bad connection between the battery and the lawnmower.