EGOReviews of egopowerplus.com

I bought an Ego self-propelled lawn mower in 2019 and it lasted for a few months until the switch for the self-propel mechanism failed. I waited so long for warranty repairs to be preformed that eventually Ego contacted me and offered to replace the original mower with a new one for free. Okay fine, I accepted their generous offer. The second mower lasted through 2020. But when I tried to use it again in late February of 2021 for the first time this season, the self-propel switch had failed again. This mower is now also awaiting warranty repairs for who knows how long. I am currently shopping for a different brand of mower and will get rid of the Ego if and when I ever get it back. I need a mower that I can rely on and not fail every few months. Since the self-propel switch seems to be a chronic weak point with Ego mowers, I don't understand why Ego doesn't re-engineer this mechanism. In any case, I give up. Ego has lost me as a customer. What a disappointment.

Great Mower at first with the 6.0 Ah Battery now discontinued i believe. battery failed after just over 3 years use out of warranty , a new one costs £200 i paid almost £600 for this mower now i have to buy a new battery costing £200 making a total of £ 800 i could have bought 4 petrol/gas mowers for the price of this not happy at all sorry ive taken the battery and charger to my suppliers who said they will do there best to resolve my problem .i await the results ,when i bought this machine i expected at least 9 or 10 years use from it like all my other cordless tools, end note EGO have graciously replaced my Battery thanks ,see how long this one lasts

A one star rating is way to high for there customer service. On the phone for ever again to try and resolve a warranty issue. Last time I tried it took weeks to respond with nothing resolved. Useless warranty! Thanks for nothing!!!

This review concerns my experience with a battery strimmer, or line trimmer as some call it. The tool is light and easy to use, although the "angle of attack" - the relationship to the ground - doesn't really suit my height. The hand grip has been adjusted exactly as the instructions say. So why only one star? Well their admin and customer service is awful. When you buy one of these, you have to register. Fair enough. So I tried. The "kit" I purchased included a battery and changer. Only the strmmer shows up on the registration which should extend the warranty to 5 years on the machine and 3 years on the battery, so I asked the the question "do I need to add the other items?". No response apart from the usual "would you give us a good rating please?" I replied that I'd be happy to once my questions were answered, however instead of answering my simple question, they decided to reply and "moderate" my review. So, if you purchase one of these - or anything from them - be prepared for getting ignored. The kit isn't earth shattering and certainly not good enough to warrant the level of iffy customer service you get. Customers make paydays, people!

My name is pravin kr. Singh,I am take a air cooler fr.rasulpur ekma,Saran dist.but some problems in my cooler, But company no any response my complaints.within 15 days.so i request to you pl any help for me.otherwise i go to consumer court.

It’s ok is the best I can say. Owned it for 3 summers and need my third battery. At least the second one was covered by warranty otherwise will set you back more $500 Canadian. Still Deciding whether to buy another battery or just go back to an affordable gas mower. Trying to be a good green citizen but not sure the technology is there yet.

I really tried to like this mower. I liked the environmentally friendly charging battery and not having to fill the mower with petrol. 15 months on , I have needed one new battery and two new chargers, a pain as the mower dealer is 20 miles away but no problem with replacing . Basically the battery is not as strong as a petrol engine- my lawn was left with a fair amount of clippings and the grass box overflows before it is full. They claim the battery has a good time of running but it’s like when you buy a car - It does not do the same amount of miles per gallon as in the brochure. The mower battery does not last as long if the grass is wet or long so don’t expect it to. I eventually cut my losses and bought a Mountfield with a Honda engine. The grass has not looked as good as after the first cut since I bought the Ego, I am happy and the grass looks happy. An expensive but well meaning mistake.

The lawn mower is great. The repair time is horrendous!! Unfortunately, I will not buy this mower again because of the repair times. That's too bad because it is a great mower. January 2022: I want to add that the battery longevity is horrible. Then, if they replace the battery the warranty on the new battery does not start over again, it's still based on the day you purchased the actual mower. What a scam!