DS D.
fraudulent scammers through and through
I had a subscription two years ago and ended it on the 1st of May 2023, WITH CONFIRMATION. One year later on 12th of April they suddenly charge again. I disputed the charge with them immediately, but they didn't respond. I kept sending them mails, but after a while i contacted Paypal. Thye can't help me because i hadn't manually turned off the mandate. These people are scammers through and through.
Response from EffectoJul 15, 2024
Dear DS, Thank you for sharing your experience. We apologize for the unauthorized charge and the lack of response from our support team. This is not the experience we want for our users, and we are committed to resolving this issue. To assist you promptly, could you please send us an email at [email protected] with your account email and, if possible, your order number? This information will help us investigate the charge and ensure that your subscription is properly canceled. We appreciate your patience and understanding as we work to address this matter. Sincerely, Effecto Team



