EFE Glasses Reviews | Read Customer Reviews of efeglasses.com

EFE Glasses Reviews | Read Customer Reviews of efeglasses.com

EFE Glasses reviews

147 approved reviews, newest moderated first

john M.
Feb 26, 2026
Great company to deal with
Great company to deal with. Had a problem of my own making ,they sorted it out quickly.
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Verenize C.
Feb 19, 2026
I absolutely loved my experience
I absolutely loved my experience. They were very kind and helped me when i was struggling to choose a pair. Overall the glasses are fantastic and definitely high quality. I would want everyone to have a pair🩷
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Kayla C.
Feb 9, 2026
I loved my glasses that I received
I loved my glasses that I received, they were exactly as pictured and beautiful frames!
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AK
Feb 9, 2026
Happy with the progressive prescription…
Purchased a progressive prescription glasses and they are amazing. Extremely low or almost no distortion in the lens (I purchased premium lense option). Anti reflective coating is perfect, price is perfect and affordable. Frame is light and fits well. All in all, EFE did great job in crafting my prescribed lenses.
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Dejanne B.
Feb 8, 2026
Not the best experience
I like my glasses but I had to Email customer service to receive an order confirmation and tracking information. The tracking numbers didn’t show any update for over a week. From time of purchase to delivery took an entire month. The delivery person called to let me know they were at my address, I reiterated my apartment number and he left my glasses in the lobby of my building anyway. Experience with this company was not great but my glasses are fantastic. Will I purchase again? No.
Response from EFE GlassesFeb 9, 2026
Dear Dejanne, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear you love your glasses—they look fantastic on you, and it means the world to us that you’re happy with the product! We sincerely apologize for the frustration caused by the delayed delivery and tracking updates. While shipping can sometimes be affected by unforeseen factors, we recognize this was an isolated incident, and in most cases, our packages arrive within the timelines stated on our website. Regarding the delivery to your building’s lobby, we understand this was inconvenient. In some cases, if the courier is unable to reach the recipient directly or access the specific unit, they may leave the package in a secure, designated area like the lobby. We’ll be sure to pass this feedback along to our delivery partners to help improve this for future customers. We truly value your honesty, as it helps us grow and improve. With your feedback in mind, we are confident that we will only get better in the future.
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Latonya
Feb 8, 2026
I received my order and it’s the wrong…
I received my order and it’s the wrong color. I’ve emailed several times and no response, crickets…. All I’d like is to receive the correct color frames. I’m very disappointed due to their lack of communication and there isn’t a phone number to speak directly to a person! I rcvd communication the company will be sending me the correct frames soon! I’ll keep you posted! Thank you Efe!!!! I received the correct frames today 2/17/26!!!!! I Love them Thank you LaTonya
Response from EFE GlassesFeb 9, 2026
2026.2.9 Dear LaTonya, We are deeply sorry to read your review and sincerely apologize for the frustration and disappointment this experience has caused you. Sending the incorrect frame color and the delay in our response are completely unacceptable, and we take full responsibility for this. We want you to know that we have already replied to your email, offering clear solutions to resolve this issue immediately.We are committed to making this right for you. Please check your email and let us know your preference at your earliest convenience. We are here to help and will ensure this is resolved to your satisfaction. We hope to have the opportunity to earn back your trust. ------------------------------- 2026.2. 10 Thank you for the update. We are delighted to have resolved this issue to your satisfaction. If you have any questions or need further assistance in the future, please feel free to contact us directly at [email protected]. Thank you again for your patience and trust.
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Jeannot
Feb 5, 2026
ils vendent des lunettes avec pas les…
ils vendent des lunettes avec pas les bon ajustement et ils ne veulent pas corrigé leurs erreurs, surtout n acheter pas de eux et sur FB par l entremise de (SEEL EFE) CROSSE ARNAQUES
Response from EFE GlassesFeb 6, 2026
Hi Jeannot, We’re truly sorry to hear you had a frustrating experience with your glasses—this is absolutely not the standard we aim to provide, and we want to make this right for you. We searched for your order using the name "Jeannot" and found a matching record, but we haven’t located the related email correspondence yet. Could you please share your order number and the full name used when placing the order? Once we have these details, we’ll reach out to you promptly at [email protected] to resolve the adjustment issue and address your concerns thoroughly. Thank you for giving us a chance to fix this—we value you as a customer and will work quickly to make things better.
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David P.
Feb 5, 2026
I received my glasses the other day and…
I received my glasses the other day and I was very very happy to have received them. I’ve been without glasses for over 6 months due to local high prices over $600. Customer Support helped me replace black frames to gray frames. My glasses have the polychrome the progressive and the thin lenses, considering my vision. The website is different due to the fact that I had to measure the distance between my eyes, but all of that was on their website. It took me a while, but it was well worth it to get great price. Everything for $175 download the app and get familiar with it.
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