EFE GlassesEFE strives to provide the most affordable glasses & the best quality lenses along with professional customer service, providing the best value prescription glasses, sunglasses and reading glasses.With sophisticated manufacturing processes, our custom-made products can give you different lifestyles and lighten everyday life.EFE has its own assembly line to use state-of-the-art optical materials and the most up-to-date manufacturing processes. Our glasses are custom-made and come directly to your hand from our factory. We can overcome many capital constraints that a typical retail establishment cannot save, there are no indirect costs of middlemen or retailers, so shopping on our site is much cheaper than on typical retail stores.
EFE Glasses (efeglasses.com) has 147 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
147 approved reviews, newest moderated first
freedom C.
Complete and utter scam. Trust the reviews. Unequivocally a fraudulent “company”. They also don’t provide legitimate tracking info on orders allegedly shipped.
Response from EFE GlassesSep 25, 2025
We’re sorry to hear about your experience. Unfortunately, we couldn’t locate your order with the details provided. Please reach out to us at 【[email protected] 】with your order number, and we’ll be glad to investigate and assist you further.
Erik L.
pay more for faster delivery i did we are now four weeks later package went back and forward between lots of usps offices not very efficient
Response from EFE GlassesSep 25, 2025
We’re truly sorry for the delay you experienced. Our team is constantly improving our logistics and service, and we appreciate your feedback as it helps us do better. If there’s anything we can still assist you with, please feel free to contact us.
Marcus W.
Glasses where exactly as described online. They fit well and have a nice feel to them. Only reason im giving 4 stars is because the tracking information was strange/delayed
Response from EFE GlassesSep 25, 2025
Thank you so much for your feedback! We’re glad to hear you’re happy with the glasses. We’re sorry the tracking process wasn’t as smooth as expected — improving shipping updates is something we’re actively working on. We truly appreciate your support and hope to see you again soon.
Nathan W.
It's been 53 days still no glasses don't use this company to buy glasses online
Response from EFE GlassesOct 10, 2025
We’re truly sorry for the long wait and the frustration this has caused. Our process clearly wasn’t good enough, and we take this very seriously. We’re working hard to improve our system so this doesn’t happen againg.We hope to serve you better in the future.
Terry
Shipped from China on May 11. No shipping update since May 25. Today is June 9. They answer about 1 of every 4 emails. I'm trying so far unsucessfully to get them to credit mme.
Response from EFE GlassesOct 10, 2025
We completely understand how upsetting this has been, and we’re truly sorry for the trouble you’ve experienced. We’re working hard to make things smoother and more transparent for our customers. We’d love the chance to serve you better next time.
Les P.
Received notification 20 days ago that my glasses had shipped. Followed up a week later as delivery was supposed to be 7-15 days. The glasses sat in Chicago for 10 days and then went to Atlanta. They are supposed to be in Ohio!!. How long they will be in Atlanta is anyone’s guess. I have ordered previously from Zenni and their service was excellent. Will never buy from EFE again. Pretty sure they weee shipped from China. Terrible experience and that’s before I get the glasses(assuming I ever do)
Response from EFE GlassesOct 10, 2025
We’re truly sorry for the stress and frustration this shipping delay has caused. We know how disappointing it is to wait with no clear timeline, and we take your experience very seriously. We’re working to make our logistics faster and more reliable. We really hope you’ll consider giving us another chance to make it right.
Mary C.
I ordered my glasses on April 17, 2025. I received an email on April 21, 2025 that my glasses had been shipped. On May 6, 2025, I sent an email asking for an update. I received a response within a day saying "your glasses are currently in transit." I reached out 7 times via email asking very specific questions. They always responded in a timely fashion, albeit with extremely vague answers. My glasses arrived yesterday, May 14, 2025. They were shipped on April 21, 2025, from who knows where. That's 17 business days! The return address is Massapequa, NY. None of this transaction has made any sense whatsoever. The glasses case arrived shattered. Although the sunglasses are fine, I will NEVER order from this company again as the entire process is VERY sketchy.
Response from EFE GlassesOct 10, 2025
We’re sorry for not reaching out sooner. Thank you for your patience and honest feedback — we’re working hard to make our shipping and communication much smoother.Our system has recently been upgraded, and we’re now ready to provide you with better support. Please feel free to contact us anytime.
A. Regina B.
Disrespectful customer service agents calling customers derogatory names. I have never seen anything like it. It's beside me the lack of respect for customers! My experience with this company has been highly stressful. They can't give you an acceptable time frame for delivery, they also knowingly call customers derogatory names. I regret not trusting people's personal accounts of a nightmarish experience with this company on Reddit. Please be advised!
Response from EFE GlassesOct 10, 2025
We’re deeply sorry to hear about your upsetting experience. No customer should ever feel disrespected, and we take this kind of feedback extremely seriously. We’re reviewing this matter carefully to ensure it never happens again. We truly hope we’ll have the opportunity to restore your trust in the future.