eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nayemul A.
Offers very friendly customer support. I had an issue and Glaiza C helped me instantly!
Response from eFaxFeb 17, 2022
Hello Nayemul. Thank you for the positive review. We appreciate your feedback and will pass it along to Glaiza. if you have any further questions or concerns, please message us at [email protected]. Have a great day and stay safe eFax Support Team
Diane M.
I contacted the chat agent to cancel my monthly subscription. The chat agent offered me a less expensive account, which I accepted. It didn't take that long to modify my account to the much lower yearly cost yet retain fax line.
Response from eFaxFeb 17, 2022
Thank you for the 5-star review Diane. We are happy to hear that our agent was able to provide you with the plan that works best for you. if you have any need of further assistance, please message us at [email protected]. Have a great day and stay safe eFax Support Team
Fernando V.
Stefan is a great help for me. I hope I could work with him sometime. If in case I need some assistance regarding my account
Response from eFaxFeb 17, 2022
Thank you for the wonderful review Fernando. Your feedback is appreciated and will be passed along. If you should require any assistance in future, please message us at [email protected]. Have a great day and stay safe eFax Support Team
Lana N.
Excellent support staff member
Response from eFaxFeb 17, 2022
Thank you so much for your wonderful feedback Lana. We are very happy to hear that our support provided you with excellent service! We appreciate your time in providing us this feedback and should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Have a great week and stay safe eFax Support
Jerry
Glaiza was very helpful and helping me find a plan that worked much better for my needs.
Response from eFaxFeb 16, 2022
We are glad to hear we were able to find a better suited plan for you, Jerry! We will be sure to pass your feedback along to Glaiza and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Have a great week and stay safe eFax Support Team
Nadav
Great service, Simona was very helpful :)
Response from eFaxFeb 16, 2022
Thank you for the great review Nadav, We will certainly pass this wonderful feedback to Simona and if you need any further assistance at all please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
Svein K.
Excellent and quick respons. Situation solved.
Response from eFaxFeb 15, 2022
Thank you so much for your wonderful feedback Svein! We are very happy to hear that our support successfully assisted you with your issue. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Have a great week and stay safe eFax Support Team
Nate
Glaiza C was helpful and very prompt in assisting me with my needs.
Response from eFaxFeb 15, 2022
Thank you so much for your wonderful feedback Nate. We are very pleased to hear that Glaiza provided you with excellent and prompt support! We appreciate your time in providing us your feedback and we will ensure to forward your feedback to Glaiza. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Have a great week and stay safe eFax Support Team
