Edward JonesReviews of edwardjones.com

They took our prize stock and sold it for fees that we were not told about or how they were being paid. They stopped sending quarterly statements but if they had sent us one + we could have seen what they were doing we would have never let them deplete our investment in a good stock. I figured we have lost about $30,000 by them doing this. Needless to say we will never let them get near our investments ever again and if anyone asks I would never recommend them.

In the wake of profound personal tragedy, I found myself grappling not only with the devastating loss of my beloved wife but also with a bureaucratic nightmare orchestrated by Edward Jones, a financial institution that seemed to embody callousness and indifference at every turn. My journey with Edward Jones commenced with hopeful expectations, as my late wife had entrusted them with her financial affairs. However, as I endeavored to close her account and navigate the labyrinth of paperwork and procedures, I was met with an insurmountable wall of obstruction and heartlessness. The first hurdle I encountered was their incomprehensible bureaucracy. Despite presenting all necessary documentation and adhering meticulously to their prescribed protocols, Edward Jones seemed intent on prolonging my agony. Endless phone calls led to dead ends, and each visit to their office left me feeling more disheartened and defeated. But the most egregious aspect of my ordeal with Edward Jones was their blatant disregard for regulatory requirements and ethical responsibilities. Despite clear guidelines dictating the swift closure of deceased clients' accounts, Edward Jones exhibited a brazen disregard for these rules, subjecting me to unnecessary delays and anguish. Their behavior was not only unconscionable but also bordered on the predatory. It became apparent that Edward Jones was more concerned with safeguarding their bottom line than providing compassionate support to grieving families. Their actions spoke volumes about their priorities, and it was abundantly clear that empathy was not among them. In the end, after months of protracted battles and emotional turmoil, I finally succeeded in closing my late wife's account with Edward Jones. However, the scars left by this harrowing experience run deep, and the trust I once held in this institution has been irreparably shattered. My advice to anyone considering entrusting their financial affairs to Edward Jones is simple: proceed with extreme caution. Behind their façade of professionalism lies a company devoid of compassion, integrity, and basic human decency. In times of vulnerability and loss, the last thing anyone needs is to contend with the heartlessness of institutions like Edward Jones.

They're are not good people , finally got my funds out after so many attempts. They well keep you away from your funds as much as possible. I think my funds are better where they were previously, Libbey Jane Bean on Google managed it better for me.

Beware they are very pervasive to convince you to invest with them, I regretfully made that decsion, my 401k was rolled into a IRA that was invested in a bundle of funds that I'm sure paid them a commision, left to flounder as they collected their maintenance fee, a annual meeting trying to convince me the future looks great just wait, when i realized a made a mistake a fight to get my money back, i put my losses as a life experience, don't make that mistake

I am a former EJ Advisor. I left after 3 years due to the sleazy tactics and culture of high pressure "get their money" infrastructure. These are not good people, they do not care about you , your investments or your future. They are in the business of separating you from your money and moving on to the next shill. I moved all of my funds to Schwab. An amazing difference! I manage my own money, they just do the trading. I buy ETF's that track the S&P500. This is the metric EVERY fund tries to beat and only 20% do. Why buy and sell to feed an advisor when 2-3 ETF's do it for you. Schwab is courteous, prompt and effective.

Once they have your money good luck getting it out of the chatham office pos

I have read all the bad reviews regarding Edward Jones, Fortunately, this was not my experience at all. I worked with Nick Spicola (Edward Jones) in Parker Colorado. Nick was always responsive, returned calls, emails and texts immediately AND was always available. He explained what he was doing every step of the way and very genuinely listened to what I wanted to do with my money, additionally I was kept updated. Unfortunately, I received some very bad news regarding my health and needed to withdraw everything that I had invested. Nick got on it immediately, there were never any of the issues that I've read about in the other reviews. I guess it really is about the personality of the advisor that you're working with and I really lucked out with Nick.

I left my shares to sell over 2 weeks ago and they don't seem to have sold them yet. I have made a number of calls and the agent doesn't return them.. I asked for my certificates back and they cant find them.