Edward JonesReviews of edwardjones.com

Even though I still spoke to my current advisor regularly while he was out on sick leave, I was left to deal with an incompetent and apparently rookie advisor (John Grindstaff) in my advisors business absence for a few months who apparently transferred funds at his own will, sold some things at his own will, ended up closing and utilizing an account for my grandkids that was NEVER supposed to be touched, while lots of information was being withheld from me as well. The account for the grandkids was opened by my personal advisor incorrectly as well I find out today. I was NEVER EVER told that a traditional and basic savings account would or even could be used for stock transactions to begin with as my advisor was plainly aware of why this account was being opened my me and the one and only reason on why I opened it up to begin with and there should have been ZERO risk of loss on this account which was going to my grandkids when they each reached 18 years of age. Why would I jeopardize ANYTHING in this account and have ANY risk associated with this????? I retired from banking and I am not aware of ANY savings account even today that has an option to PAD that type of an account as I was told. What goes up can come down as well so its certainly NOT a true savings account with that thrown in it. My current advisor KNEW the sole entire reason for the account and risking ANY part of it was never mentioned, discussed, or supposed to be an option as that would have been a definite NO. This process of the rookie fill-in advisor selling stock somehow most certainly without my knowledge and approval WIPING OUT the grandkids savings account has been going on since 6/20/2024 and I most certainly thought by now the funds would have been put back in the account for my grandkids but nothing has to this date happened yet even though I knew absolutely nothing about John closing the account and conducting other transactions inside there as well. Who does that and what kind of business does transactions without discussing. consulting with, or making the client aware to begin with? That is very shady, very unprofessional, very amateurish, and brings back memories of the Bernie Maddoff style of investing. Be glad to discuss this with anybody as the size of the funds arent large that were misdirected and misappropriated and lost but it is most certainly the principle here for sure!

Worst advice, response and for that matter any other advice or answering questions period. No answer, on vacation, terrible knowledge, mind blowing. My wife and I were considering these folks , not a chance and I hope this is being read by the top executives of this business. This is all true and disappointing. Go elsewhere.

My advisor cost me at least 60k worst invest advice I’ve ever gotten . Just an fyi when buying and selling stocks they don’t act as a fiduciary plus their transaction fees are ridiculous. Save your self time and money go some where else!

We just had a horrible experience. We told our advisor that we wanted an amount invested in CD's which she said she could guarantee at 5%. Instead, she invested $38,000 more than we gave her permission to use. She put the investment into corporate bonds, which was not what we gave her permission to do. And finally, we asked for the CD terms to be split evenly at 2 years, 5years, and 10 years. Instead, the bonds were separated into 4 pieces: 5 year, 7 year, 15 year, and 20 years! At our ages we don't want to be tied into 15 and 20 year terms that we didn't want in the first place. We were never informed by the advisor either before or after she used our money for something so far off from what she said she would do. We didn't notice what she had done for several months in a report sent to us by EJ. Now she is out on maternity leave, and the office was supposed to let us know that we could change to what we wanted within 48 hours. It is now dragging out with no resolution. Feeling used and abused! :(

My experience was bad at a very sad period in my life. As I lost my mother and this account at Edward Jones was inherited from her. The Financial Advisor was pushy and kept trying to convince to move all my retirement funds to Edward Jones. When I kept refusing to discuss my portfolio, her whole tone changed and she was now rude plus very unprofessional. I requested to close the account in writing which she decided not to acknowledge my request and I called customer service who directed me back to her office. She stated the account was closed and then she hung up on me. I dodged a bullet by not moving all my retirement funds to Edward Jones. I felt she took it personal but I guess she would if she was the only one making any real money from the investments? Steer clear of Edward Jones and find another way to invest your money. Kelli Brock and Linda Demarco are two very unprofessional individuals.

Their D2D guys knocked on my door, despite having a no trespassing sign in the yard and a no solicitation sign on the door. I do not feel comfortable doing business with a company that disregards these signs and knocks on your door at supper time. Any legitimate investment advisor doesn't need to go door to door to drum up business. Stay away from this company. Define red flags here.

remember walking into an investment place (Edward Jones) and asking to buy shares of Amazon Dec 2000 for 78 cents. The finacial planner laughed at me and said that stock is going no where but bankrupt then told me to leave and go home and get my Dad or husband when I was ready to do some real investing. 24 yrs later what money I have in Edward Jones has not grown more then 2k. I left Edward Jones that day and went to the library and read every financial book I could find then went to chapters and bought every finance book I could. Then I started buying real estate, I live in Ontario so you can imagine what that is worth after 2020. Then I opened my own investors account. I retired at 35 from having to work and my TFSA alone the dividends can pay my bills. I still keep my Edward Jones account thou to compare what one women can accomplished compared to a whole company of men. I never did buy Amazon stock but I do collect royalities.

The financial advisor I had in Florida deserves a negative 10. He lost me $$$ from the sale of my home! I requested so many times to move my money & disregard my request to change my portfolio. Only cares about finding new customers! Totally incompetent.