Edward JonesReviews of edwardjones.com

I accepted an offer for the Field Supervision Officer II position with Edward Jones. I completed all required pre-employment steps, including submitting background information, and received written confirmation that all contingencies were satisfied. I was also provided onboarding materials and a confirmed start date. Based on these confirmations, I made professional decisions in reliance on the offer, including declining other job opportunities. Shortly thereafter, I received a phone call from a representative I had never spoken with before informing me that the firm would not be moving forward with my employment. The only explanation provided was that it was a “business decision.” No further clarification was given regarding the reason for the rescission, and my attempts to seek more information from HR were met with minimal response. This sequence of events caused significant professional and personal disruption. Candidates rely on written confirmations and onboarding communication to make important career and life decisions. The lack of transparency and communication during this process created undue stress and left me without a clear understanding of the reason behind the withdrawal. While I understand that employment offers can be rescinded, the timing and handling of this situation represents a severe failure in candidate experience and professional communication. I am documenting this complaint to raise awareness of the process gap and encourage Edward Jones to ensure that candidates who have cleared contingencies and received start-date confirmation are treated with the respect, clarity, and transparency that any professional deserves. I hope this feedback prompts review and improvement of internal hiring practices, especially regarding communication and handling of confirmed offers.

Dealing with Sharon Covey in Okeechobee Florida has left a bad taste in my mouth. Twice we has gone to "borrow monies" from our investment. Twice she made a mistake on paper work and funds have not made it to our bank on time. Twice she has put us in financial danger by not transferring the funds. I am not happy with the service for this company. I'm ready to take our investments somewhere else. 01-30-2026

JC CORTEZ HANDLED A ACCOUNT CLOSURE BY AVOIDING CALLS, NOT RETURNING MESSAGES AND PLACING MY MONEY IN A HIGH FEE, HIGH COMMISION ACCOUNT WITHOUT AUTHORIZATION. THEN IT TOOK 6 WEEKS TO CLOSE ACCOUNT WHICH SHOULD HAVE TAKEN 3 DAYS. EDWARD jones tolerates lousy service so Edward jones accepts lousy service

AVOID LIKE THE PLAGUE. This place is just awful. I lost my job and needed a place to invest my money for some possible growth. BIG MISTAKE. They looooooooooooved me at first. I've read that's because they make their most money from new account signings. They then lost all interest in me. All interest. When my (high unprofessional financial advisor) would call and review my portfolio, it was always, "You are doing very, very well... very well..." and we would log into the account... and there was MAYBE $1,000 growth there. That was "very, very well". Lastly, do not take money out for financial hardship. They will insult and degrade you for it. I actually had to complain to the home office for their treatment towards me. We finally closed our account permanently for January 2026. GO ELSEWHERE!

Run. Run fast

Eric Abbott and his staff are the best! They are very professional and always available to answer any questions you might have. Highly recommend them to support your financial goals!

Very poor service of CD account. Had funds wired to new account. New account could not verify information on Wire from Edward Jones. Created delay of funds.

I have been with EJ for over 22 years. Up until 2017 their fees were seemingly inline with other companies and also reasonable in their pricing. In 2017 they implemented several programs that you were forced into and instead of annual fees -these programs became monthly fees and were far beyond unreasonable. I had two accounts for me and two for my spouse. Each account showed the same pattern of fees consuming up to 60% of my monthly growth (month to month). In spite of this, their website showed gains of 12-14%. The gains or the fees were not reconcilable in their plethora of statements you get. When I assembled 5 years of data on this -EJ could not explain the variance between their Return % and what I had come up with. I gave my wonderful friend and partner at EJ this information and asked for a response in 5 days. I got none. I proceeded to rollover all my EJ assets to my former employer company plan (new accounts etc) and that began a very long and tedious process with EJ blocking and holding to extract their monthly fees when possible. I dont trust their statements, their advice or their tools to provide me with anything accurate. I dont think taking 65-80% of my monthly growth is in any way justifiable.