Edible ArrangementsReviews of ediblearrangements.com

If I can give this review negative stars I would. I ordered a platter to be delivered in Bellevue Washington. Corporate acknowledged that there was no proof of delivery and I waited over two weeks and nine phone calls through the store and corporate to reach the manager “Alan”, Since corporate said the manager has to issue me a refund. When he finally called me, he said “well since it says it was delivered, I can’t refund you you have to go to corporate for that”. He was highly unprofessional, did not try to accommodate me by any means and the corporate process to refund someone is absolutely ridiculous. I will never ever use this company again.

On hold right now with Edible Arrangements. This is my 3rd phone call attempting to get a refund for my order which was never delivered. This is a very painful process and not at all customer friendly. I do not recommend Edible Arrangements. There are so many other options for fruit gifts, etc.

My edible fruit was of poor quality. I called immediately to let them know and sent pictures to the supervisor at millennia blvd. Ste 101 Orlando Florida 32839. A couple of strawberries were spoiled, the watermelon and pineapple was not sweet, She never responded to my emails and didn’t return my calls.

My order was a gift from my nephew. It had a sticker saying Saturday Rush delivery and it was delivered by FedEx on Monday. The box was leaking and sagging. An arrangement of flowers was smushed and a box of chocolate covered strawberries was complete mush, already well on its way to being overly spoiled and smelly and nothing even close to "edible." Customer service offered to resend it once but if it still didn't meet expectations, tough: no refund, not sending it out again. It was as if they thought I was trying to get free deliveries of chocolate covered strawberries! The disgregard for the customer's satisfaction was palpable. I asked for my nephew's money to go back to him and for the company to reevaluate their policies. Maybe they should reconsider FedEx as a delivery partner with such an abject failure. They in no way tried to ensure that this situation would be made "right." What is the world coming to?

My wife wanted to do something nice for a Family that has helped us out a lot. Lovely idea I was very grateful he and his family was helping us out with the One of the children in the home with rides back-and-forth to basketball tournaments. I was working odd shifts and we had multiple children to bring to basketball. She brought up edible arrangements which is a nice thing normally, but they always leave whatever it is outside, I said to her. This is my experience from past orders end it was going to be 90 this weekend! She said no problem I will make sure I write it on the delivery slip not to leave outside. So I agreed and she wrote it right on the slip. The delivery day came and the mother of the family called my wife and said we didn’t have to do that but they were all hungry and it was a nice gesture but it started to melt so they had to put it in the fridge for a half hour and they laughed They left it outside In some type of bag and it started to melt. Go figure. Now she calls edible arrangements and they said that the person receiving the item said to leave it out there. I bumped into the gentleman weeks later he says you didn’t have to get me anything we’re happy to do it. And he mentioned that Someone from edible arrangements called him at his job about a week later and tried to put words in his mouth saying he said to put it outside which he didn’t he was coaching basketball games all day and he explained that to them that he never said that. I called and complained that they should not have bothered him we wrote right on a slip not to deliver it on the ground to hand it to a person. Now this is somebody that helped us out and I appreciate him and his family very much. He should not be bothered by professionals who did not do their job right. Now I feel like crap and I’m causing him more headaches than FN bouquet cost. So I called edible arrangements up and complain again they get back to me they gonna talk to him I said do not talk to him again that’s Edible arrangements way of badgering you into eating the problem. Now I am going to contact better business Bureau. And my suggestion to everyone is not leave the recipients phone number only leave yours. This will save them from using this against you.

I ordered from edible arrangements on may15,2022 for my niece prom it was picked up on may21,2022 I ordered the smiley Treats mini plater on may 22,2022 I contacted the company and was advised to leave my name and number for the manager the young lady advised I called again and left a voicemail message no phone call back I contacted corporate about 4 times and was advised that they will have the manager to contact me no one reached out to me the strawberries were bad they very rude unprofessional I’ve tried to rectify this situation serveral times and still haven’t no one gotten back to me I don’t recommend any of my friends or family to shop with edible arrangements.

Great product if you like rotten fruit and fruit flies!! Not to mention the poor customer service!! They ruined my wife's 10 year wedding anniversary surprise gift.. Got a refund but was not compensated for my very important day beig screwed up.. absolutely unacceptable, I wouldn't waist my time or money never again....

I received a beautiful and delicious fruit platter on Tuesday! I was not expecting the gift and Terrance, the delivery gentleman was determined to make his delivery. He called twice and texted me. Because I didn't recognize the number, I ignored the calls. When I read the text, there he was, waiting for me to deliver the treat! Thank you Terrance!