Edible ArrangementsReviews of ediblearrangements.com

Will not be using again. Placed order for Valentines 2 weeks in advance. It's after 5pm and still no word. Called for update, they said we have until 5. Again, it's after 5. Small company can't handle big business. Address for delivery is now closed, no Valentines for that special someone. Kick ass job. Word of mouth should stop a bunch of future orders.

The most expensive and by far THE WORST flowers I've ever bought for a girl. Ended up spending another $100 at a local florist. Honestly, don't even know why I thought it'd be a good idea to go through edible arrangements.

This is what I wrote their Customer Service: I am EXTREMELY disappointed in the delivery to my intended Valentine recipient that was just received from your Battleground Greensboro NC location. I am actually embarrassed and humiliated at the presentation of the product and will never order from that store again!! I ordered online and was not sure which store would pick up the order. This is not on par for the previous Edible Arrangements deliveries I have had or seen delivered. The product was not at all like the presentation of the advertisement. The product was delivered in a clear take-out box and one out of three balloons was deflated, the cheesecakes did not have the chocolate covered caramel hearts on the three cheesecakes as advertised, the strawberries and cheesecakes were a scrambled mess in the take-out box and there was no platter delivered with them. It looked as if the box had been dropped and even the strawberries that were originally on the cheesecake were no longer on top of the cheesecake. I have pictures to substantiate the delivery condition. I have been to grocery store chains leading up to Valentine's Day that had beautiful presentations of their chocolate covered strawberries and at a fourth to a third of the price! And to add insult to injury, I ordered well in advance anticipating a superior product, 1/30/23 - not a last-minute thought.

Don't buy their current ad for "up to 30% off + free delivery before 02/14!" I just got charged a $14.99 delivery fee even though I used the link in the email promotion. FALSE ADVERTISING!

We ordered edible arrangements in Boca Raton Fl 182 store 555 N Federal Highway and paid over $187 for it. It was never delivered or justified why it wasn’t delivered, the store itself was completely rude and not understanding in any way, and corporate has been no help enabling these stores of theirs to commit fraud and theft. We have called and filled our requests, cancellations, and refund with zero help in any way at all. I am horrified how a company can continue to be in business stealing from customers but this is wrong in every way. This $187 will cause daily weekly and monthly complaints on a regular basis everywhere possible until something is corrected it’s just wrong in so many ways. This is one of many that will be posted everywhere Buyer Beware corporate does not care to help at all in any way possible, so anywhere there is a source to post a review will be a source for many, many posted negative reviews until this is corrected. Plus other sources will be used whatever the cost is just to get the word out.. I hope the $187 stolen from me was worth it.

I ordered same delivery from a store that was 2 blocks away from it. End of business day and it's still not delivered. I'm told if they don't make it, they will deliver next day. If I'm paying for same day delivery, it should be same day. Don't use a service that won't hold up to their word. But what baffles me, is the address is 2 blocks away and its beside the store. Why wouldn't you deliver the order first there. What if another order said right across from your store. Would you make them wait until end of day and not deliver it? Why didn't the driver Google the locations to be more accurate on their delivery?

I would give these people a zero star rating if that were possible. Big family event coming up wanted a big arrangement...went personally to the store, the store was a mess the person there told me they don't have a product menu and she doesn't take orders so I need to go online. I had to go to the library to get internet, spent an hour browsing products and finally made a choice, put thro my order only to see my item still in the cart and no confirmation email. I called the store to be told they didn't get an order and I should submit again and I get charged twice she wouldn't be able to help me cuz that's not her problem to deal with. Once I get finished dealing with my credit card company I will be driving to the flower store instead. Good riddance to a bad company. PS I dealt with the Brampton store.

Ordered an arrangement for my mom‘s birthday and the day of her birthday. They left her a message saying that they needed her phone number which they had in order to deliver the arrangement. They said if they didn’t have a correct number for her that they would not deliver the arrangement. The phone number that they left a message on was hers ruining her surprise birthday arrangement. Ended up, scrambling, looking for a florist to send her flowers the same day of her birthday.