MCS
my order arrived on time
my order arrived on time. However, the bottle of shampoo was leaking in the shipping box upon arrival which also meant shampoo was on other items shipped with it. Have no idea how much shampoo leaked into the box. Not a great way to ship.
Response from eCosmetics.comOct 16, 2022
We sincerely apologize for this inconvenience. We can assure you, this is not the way we intend for our items to arrive. A customer service representative has reached out to you via email to provide further assistance. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.


