Vicki S.
Great experience
Great communication! My order came very quickly and was really well packaged! Vicki

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vicki S.
Great communication! My order came very quickly and was really well packaged! Vicki
katherine
I had a problem with the item as it was damaged during shipment. ECosmetics rectified the situation immediately. I appreciate their excellent customer care! Great product at a great price with superior customer service.
Response from eCosmetics.comOct 21, 2022
We are sincerely sorry to hear about this issue and we would love to resolve this for you. I can assure you, this is not the way we intend our orders to arrive. We would love the opportunity to further investigate this. A representative has reached out to you via email so that we may better assist you.
Mic12
Great selection. Excellent prices.
benjamin M.
The quick respnse of my order being shipped as well as an immediate reply to an update that i submitted..
Jermaine R.
Good product description and great communication!
Response from eCosmetics.comOct 20, 2022
Thank you for the feedback! Please, let us know if there is anything else we can do to better your experience for future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Lee Ann H.
Looked everywhere for my favorite mascara and finally found it on your site. Easy to navigate. Easy to order and at a really great price. May order came quickly and was so carefully packaged and wrapped, a detail that was not lost on me. Thank you for a perfect transaction. I’ll be back!
L.A. C.
I ordered 2 concealer tubes--about the same size as a tube of mascara--and they arrived in a box about the size of my purse! There were also 4 sheets of bubble paper inside the box. These 2 ALREADY PACKAGED tubes could have been sent in a 5x8" paper envelope. I don't know if I can buy from eCosmetics again because I don't want to be the cause of so much paper consumption and plastic pollution. This company is located in Florida, where 1100 manatees died last year of plastic pollution!! Does anyone care? I DO!
Response from eCosmetics.comOct 20, 2022
Thank you for your feedback. We are very sorry to hear you were not completely satisfied with our packaging. We did send your order in the smallest box we currently use, however, this does not mean we will not use a smaller box in the future. We choose to use a box for all orders as we carry many delicate items, that if shipped in a small bag would not arrive in the desired condition. As a new and growing business, we strive to provide quality products as well as service and we are constantly growing and assessing our needs. We greatly appreciate your feedback, as it is crucial to our growth. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us directly if you have any questions or concerns so we may quickly assist you.
Rebecca B.
I was having a hard time finding the dusty rose color in my local stores so decided that maybe I could find it online 😊. You were the only place that I could find it! Was sooo excited! Now I will order it from you in the future!😊💕👍