eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Arnaz M.
Apr 9, 2024
I was trying to avoid making a bad…
I was trying to avoid making a bad review. However I haven’t had any success in contacting the establishment. The product I ordered SKI II, is not the same (texture or smell), I’ve been using this product for years and it does not seem authentic at all. I’d like a refund, I’m extremely disappointed it’s my first time using ecosmetics.
Response from eCosmetics.comApr 9, 2024
We are very sorry to hear that the product you ordered was not to your satisfaction, and we sincerely apologize for any inconvenience. Upon looking, it does not appear that we received a previous inquiry from you, and we regret any confusion caused. Please rest assured that every product we sell is brand new, authentic, and guaranteed. We only source brand-new products made by the original manufacturer from our suppliers or the manufacturers themselves. A representative has contacted you regarding this order, and a resolution has been provided to ensure a satisfactory resolution. We proudly offer 100% satisfaction guaranteed for all of our customers. One of our customer care representatives has reached out to you for further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Vivienbe
Apr 8, 2024
I am VERY disappointed with this order…
I am VERY disappointed with this order at how small the bottle of body wash was; I would not have bought that at that price. I would have spent the few more dollars and gotten a full size. I also don’t feel your prices and discounts were as great as I first thought they would be. I will most likely not be ordering from you again.
Response from eCosmetics.comApr 8, 2024
Thank you for your feedback. We are very sorry to hear that you are unsatisfied with the product you received, and we apologize for any confusion. We strive to ensure our listings include detailed information about the size of each item to ensure transparency so that our customers can make informed purchasing decisions. Please rest assured that we offer a 100% satisfaction guarantee. A representative will be reaching out to further assist you. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Yury K.
Apr 8, 2024
Great assortment
Great assortment, reasonable prices, fast shipping
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Demi A.
Apr 8, 2024
Good experience
Good experience
Response from eCosmetics.comApr 8, 2024
Thank you for the 4 stars! We are so happy you had a positive experience, as we strive to provide excellent customer service. Is there anything we could have improved that would have made this a 5-star experience? Please let us know. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Joanne C.
Apr 8, 2024
Ease of ordering!
Ease of ordering! I tried other web sites, but yours was easlier though more expensive. It was worth the added cost for the easy access!
Response from eCosmetics.comApr 8, 2024
Thank you for the 4 stars! We are so happy you had a positive experience, as we strive to provide excellent customer service. Is there anything we could have improved that would have made this a 5-star experience? Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Consumer
Apr 8, 2024
Mi fragancia llego a tiempo huele…
Mi fragancia llego a tiempo huele delicioso solo tengo una duda porque al abrir la caja de mi fragancia tiene como que le quitaron un codigo para verificar si es original angel mugler nova
Response from eCosmetics.comApr 8, 2024
Thank you for your feedback. We are constantly striving to improve and provide the best possible service and products for our customers. We only source brand new products made by the original manufacturer from our suppliers or from the manufacturers themselves. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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JESSE
Apr 8, 2024
Mostly positive experience
Shopping on the site and shipping are both outstanding experiences. However, on more than one occasion I've made a purchase and days later, my order will get cancelled for being unavailable, which I assume means out of stock though when I go back to check - the item will show as in stock and available for purchase and will even allow me to put the item in my cart and check out...I don't know what that's about but it's definitely disappointing. Also, Coupon promotions are emailed to me and most of the times they will work just fine but there are other times when I will attempt to make a purchase within the category specified on the coupon and the coupon will not apply and so i just do not go forward with the intended purchase. These are the experiences that leave me scratching my head but I still recommend giving this business a try because when everything works out, I could not ask for a better experience.
Response from eCosmetics.comApr 8, 2024
Thank you for the feedback and the 3 stars! We are constantly striving to improve and provide the best possible service and products for our customers. Please keep in mind that some products on our website may be excluded from our promotions. However, if you ever have trouble applying a coupon, have questions about your coupon applying to a specific item, or have any other order-related inquiries, please contact us directly so we may quickly assist you. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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LG
Apr 7, 2024
Great discount on a favorite product.
I appreciated the discount very much.
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