eCosmetics.comReviews of ecosmetics.com

Excellent service

Wide range of selection of products and brands. Shipping is relevantly fast. Customer support is very responsive.

I usually buy my skincare products in eCosmetics.com, however, my shopping experience for this time was so bad. I received a coupon code for 30% off in the morning of 4/1, I placed an order, within 2 hours later, I received another coupon code for 40% off, that means I paid 10% more for the same product at the same day. It makes me feel that I was tricked.

They sent two Burts Bees Face wash that were nearly empty, like they had been used or emptied prior to sending them out. Diana reached out to me and said they would refund the amount charged for the two items. Problem solved :)

great price, easy to use website, and very quick shipping and delivery.

Great Service Best Company

Very disappointed with eCosmetics. I ordered Burt’s bees skincare and the gel renewal cleanser was included with my order, the two face wash bottles had been emptied half way before being packed because the weight of the bottles feels not all the way full. I called to see if they could refund me the money spent on those two items and the customer service agent said that you can send the products back for a full refund. But they were sold out in the cleanser so I didn’t see the point in returning if I was ending up without any face wash. E cosmetics needs to make better decisions because they could have easily refunded or replaced the order for the two defective products. I will not be ordering from them in the future, I will be purchasing my products elsewhere. How do you expect to sell half full face wash for a full price without any resolution. And this is not the first issue I’ve had with them. Think twice before order large quantities of products from them.

Best price online. I checked everywhere. Received item quickly and even got 3 mini samples to try. What a nice gesture.