eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Margery
Nov 28, 2024
Easy to order.
Easy to order.
Response from eCosmetics.comNov 29, 2024
We are so glad that you had a 5-Star Experience. Please let us know if there is anything we can do to improve your experience with future orders.
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Chi T.
Nov 28, 2024
I ordered a set of Skinceuticals with…
I ordered a set of Skinceuticals with an amount of almost $300 and thought it was good deal compared to the original one. However, one box is unsealed and the sku seri was cut out due to some hidden reasons from the eCosmetics. It might be past the expiration or so. Moreover there are no expiration on the actual bottles compared to the one I bought from the original company. I think i got both fake ones though and would like to return :(
Response from eCosmetics.comNov 29, 2024
We sincerely apologize for any inconvenience. Our customer care team responded to your email on November 29th, 2024 providing a resolution for your damaged product. We can assure you that this is not the way we intend for our items to arrive. One of our representatives has reached out to you again to ensure this is resolved. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Nicole
Nov 28, 2024
This company is horrible
This company is horrible. I’ve ordered twice and both times an item was missing. This last time, I’ve been disputing the missing item since 11/7 and they’ve sent me the wrong tracking, tracking for another item of mine and finally someone else’s tracking in an attempt to claim they sent me my item. I will NEVER use this company and am alerting everyone I know about their business practices.
Response from eCosmetics.comNov 28, 2024
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. Our goal is always to provide the best possible service, and it’s disheartening to hear we’ve fallen short in your case. Please know that we are taking your claims very seriously and would appreciate the opportunity to check into this further and make things right for you. Kindly contact us with your order number so we can assist you promptly. Our customer service team is available Monday through Friday, 8 a.m. to 11 p.m. EST, and Saturday and Sunday, 9 a.m. to 9 p.m. EST.
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Melissa S.
Nov 27, 2024
Vendor Review
Web site was easy to navigate, Product is as described and promptly received.
Response from eCosmetics.comNov 27, 2024
Thank you for the 5 stars! We are so happy to hear your positive feedback. We look forward to serving you again.
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HJK
Nov 27, 2024
The box was tampered deliberately!
The box was tampered deliberately! The product was delivered as expected. However, the part of the box was cut out using knife to hide something about the product intentionally. This is very suspicious what was done to the box. I will not trust eCostmetics to purchase any products.
Response from eCosmetics.comNov 27, 2024
Thank you for your feedback. Please rest assured that our customer care team is always happy to assist you. We sincerely apologize for the condition in which your package was delivered. We understand how concerning it must be to receive a product in a box that appears to have been tampered with. Please rest assured that at eCosmetics, we take issues like this very seriously. A customer care representative has reached out to you for further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Jackie G.
Nov 27, 2024
Great product brand selection
Great product brand selection
Response from eCosmetics.comNov 27, 2024
Thank you so much for your review! We're thrilled to hear that you had a 5-star experience with eCosmetics. Our goal is to make finding what you need as easy as possible. We look forward to fulfilling more orders for you in the future!
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Kristina
Nov 27, 2024
Awesome company
Such an incredible and responsive company to do business with! I’ve had nothing but wonderful experiences with their above and beyond customer service. Couldn’t be happier :)
Response from eCosmetics.comDec 4, 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with our customer service. We strive to provide the best possible service to our customers, and we are so happy to hear that we have exceeded your expectations.
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SANDRA H.
Nov 27, 2024
Was looking for a travel size eye cream…
Was looking for a travel size eye cream from Alastin just hoping that your company is legit and it's the real thing
Response from eCosmetics.comNov 27, 2024
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
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