Nellie V.
Website user friendly
Website user friendly
Response from eCosmetics.comNov 30, 2024
Thank you for the 5 stars! We are so happy to hear your positive feedback. We look forward to serving you again.

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nellie V.
Website user friendly
Response from eCosmetics.comNov 30, 2024
Thank you for the 5 stars! We are so happy to hear your positive feedback. We look forward to serving you again.
Chris
I had no idea I was on an auto ship...I never received an email regarding this order for product until it prossessed on my credit card & shipped. I am extremely upset regarding this, a charge for over $200.00!! It puts me in a stressful situation, now I have to wait until the order arrives, send it back & hope the product reaches back to your company for my $200 credit before my next credit card payment is due. I would not even consider ordering from your company now that this happened.😒 I feel like this could of been avoided with a courtious email reminder. Very disappointed with your policy.
Response from eCosmetics.comNov 30, 2024
Thank you for your feedback. Please rest assured that our customer care team is always happy to assist you, and we apologize for the experience you had. We understand that you may have forgotten this subscription. We apologize for any confusion this has caused. A customer care representative has reached out to you for further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Pauline
VERY QUICK PACKING UP AND SHIPPING
Response from eCosmetics.comNov 30, 2024
Thank you for your kind words! We're thrilled to hear you were happy with our speedy packing and shipping. Providing quick and reliable service is always our goal. We look forward to serving you again soon!
Kathy B.
Easy to use. Lots of nice reviews
Response from eCosmetics.comNov 30, 2024
Thank you for your kind words! We are so happy to hear you enjoyed your experience and look forward to your next order.
Debra M.
Best deals!
Response from eCosmetics.comNov 29, 2024
We're so happy you enjoyed our deals! Thank you for choosing us – we look forward to serving you again soon.
Paula M.
clear and easy to order. Thanks
Response from eCosmetics.comNov 29, 2024
Thank you for your feedback! We’re thrilled to hear that you found the ordering process clear and easy. Your satisfaction is our priority, and we’re grateful for your support. We look forward to serving you again soon!
Karen Willhite S.
Fifteen days since my order was placed. In today’s world that is too long to wait for notification the product has been sent. Tracking says it is in shipping. That’s the same thing I was told 9 days ago. Who would use this site with that kind of record? After submitting my concern about this order, I was contacted by a company representative acknowledging my concern. The representative apologized for the delay in shipping. She said the order would be expedited to address the delay. I will update again when the order arrives. As promised by company representative, my order was expedited and did arrive. Delays in shipping do occur. I am very happy with the merchandise which I ordered and pleased to see this company listen to customers and act on those concerns. Therefore I would not hesitate to recommend this website as an honest reputable company.
Response from eCosmetics.comNov 29, 2024
Thank you for your feedback. We sincerely apologize for the delay in receiving your order. We understand how important it is for packages to arrive on time, and we strive to meet our estimated shipping timeframe of 2–8 business days. Unfortunately, unforeseen factors such as logistical delays and increased order volume can occasionally affect delivery times. A member of our Customer Care team will be reaching out to you for further assistance. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Liz
Easy shopping, so many choices, great prices, and I got my order super fast!
Response from eCosmetics.comNov 29, 2024
Thank you for the 5 stars! We are so happy to hear your positive feedback. We look forward to serving you again.