Dominick W.
I’ve been waiting On my order for a…
I’ve been waiting On my order for a long time now and I’m not getting any updates on the tracking.
Response from eCosmetics.comDec 26, 2024
Thank you for your feedback. Our standard shipping timeframe is an estimated 2-8 business days. Today would mark the 5th business day since your order was placed, and according to your tracking information, your order is expected to be delivered today, December 26th. One of our representatives has reached out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us with questions or concerns so we can quickly assist you.


