Eco Shield Pest ControlReviews of ecoshieldpest.com

All the good reviews are from service technicians pressuring customers to leave reviews. Most are not legit! Signed up for their service. The first service was done poorly then we had a pest problem about 2 weeks later and after 3 attempts they never showed up. Tried to cancel and had to pay a $240 cancellation fee. After taking wit management they promised to waive the fee but it was never waived even after 4 different hour long calls. They then send the debt to collections and act like there has never been conversations to waive the cancellation fee. Terrible company, avoid this scam and go with the several other honest and cheaper pest control companies.

Buyer beware! Never have I paid so much for so little! Shame on me for succumbing to the high pressure door to door sales pitch. In a weak moment, I decided to give the service a try having seen some box elder bugs seasonally on occasion. I tried the service for 3-4 months before ending the contract in disgust. (Having to sign a contract for that type of service should have been my first red flag) The first time the tech showed up, he sprayed a water sensor & set off the alarm. It was strange because the sensor had been picked up & should have been out of the way. No matter who showed up, they never spent more than 15 or 20 minutes treating our home inside & out. It also bothered me that every tech tried to find some reason to skip treating part of our home. I felt like I had to talk them in to simply spraying for the bugs that they had signed on to control. I was also told to expect seeing an increase in insect activity when they started spraying. I never saw any bugs! After a few treatments, it became obvious that I was either paying to treat a nonexistent problem or that the treatments were ineffective. I decided to cancel the service. Little did I know that my problems with Ecoshield had only begun. I called the local customer service number & was rerouted to a call center in the Philippines. After much waiting & transferring between departments they either could not or would not cancel the service & offered a discount to keep it going. I had verbally agreed to a 1 year service contract. To my surprise I discovered that I had unintentionally signed a two year agreement! I can only guess how that happened. I spent at least an hour on the phone trying to navigate this process & got nowhere so I decided to visit the local office in person to cancel the contract without penalty. Meanwhile, a tech showed up again to treat our home. My pregnant wife wasn't feeling well & she knew that I was trying to cancel the service so she didn't open the door for the guy. Instead of leaving & trying to reschedule, he spent 2-3 minutes spreading dust on the front of the house in the rain & left. We got invoiced for the full service which should have been inside the house, front & back yards! The local office is nondescript, barely marked & locked from the public. When I visited, one of the office workers opened the door & seemed sympathetic to my plight. She took my info & said she would try to waive the cancellation fee & get back in touch. She didn't. I returned a few days later & asked again. A couple of days later I got a text saying that it would cost me $200 to cancel the contract. By that time I had also received an invoice for $82.50 for the "discounted" service call that I neither wanted nor did the tech properly complete. I couldn't get through to the local office via phone in order to contest the invoice so I was forced to navigate the Philippine call center once again. After another hour or so of transfers & long holds I was only able to negotiate my $282.50 bill down to $232.50. So, it cost me $82.50 for the last tech to show up & $150.00 to cancel the contract. Perhaps Ecoshield is a pest control service, I'm not so sure. However make no mistake, they are absolutely in the business of coercing people into signing predatory, over priced contracts & enforcing them. A quick visit to the BBB website would seem to confirm this. I would encourage anyone that needs pest control to do their homework & get competitive bids before signing any agreement or contract.

Zero would be more like it. There scam is that they do not let you really see the contract till its to late and then they give so so service so that you will want out of the contract so you pay more to get out just to get rid of them.

IF I could give no stars I would. They came into my yard in July 21, selling services. We had recently moved in and the yard was full of ants. We talked about that, there was a fence in the back yard, and we were told they would never be beyond that. We thought they were treating the yard. We never had them in the house. They sprayed the patios, and brick at bottom of house. We did not realize this was what they were doing until it was to late to cancel. They had me sign a copy in July, they said I had to have the next treatment within 45 days. They came back in August and said I needed to sign for treatment. I did, they then used that visit to say that my first treatment was August, and not July. Not only was my husband and I upset about not getting ants in yard treated, they never did the yard like we were under the impression of. That first day, a second guy was walking in the yard, we thought he treated it while the other guy talked to us. Then it made matters worse when we informed them that we were not happy, and we had to pay out the entire 24 month contract, which the guy told us that they let you out of contracts you just had to pay a months service fee. Nope, and then July came, and we thought we are at the end of the 24 months, they said no. I went onto their website showed them the picture the guy took of the wet bricks just sprayed and in their own system dated July 18. I emailed to headquarters, and a location in Texas, by priority mail, delivery confirmed. They called and left a message, they sent a letter stating I could pay $89 and be done. I had a family member go in the hospital, and life was hectic. I just got a letter now they say I owe over $160 and I phoned. Finally a lady there admitted she saw the first treatment in July. She transfered me and the guy said I had transfered 4x appointments, which I know I delayed 2, one was by just a couple of weeks, maybe 3 weeks, I would have to go check for sure. My bill states 24 months contract. He is saying I have to complete 13 services within that 24 months. I am beyond angry. I am contacting an attorney. At this point it is not about the money it is principle. What company with any integrity would do this. Now, I am going to share my experience anywhere I can review, I am posting in our community online group. People need to be fully aware and protected.

After years of being a customer, when flying ants are attacking my home at night through the window screens in swarms. I contacted the local office (Los Angeles) and HQ. I was informed Ecoshield does not help with "Flying insects"; yet their phone line ads promote mosquito control. Last time I checked, mosquitos are flying insects.

An unsolicited visit by and eco shield person in NJ knocked on our door when only my 20yr old daughter was home, so she didn't answer the door. She called me and asked if I scheduled a service. I did not. He proceeded to walk around our home, ended up opening door to our back yard screened in porch and saw my daughter through the dining room window. he spritzed the window. He then left porch, lingered around yard, left a flyer at front door and left. We called the police, called eco shield. Supposedly they were to treat our neighbors property. Was there for 15 mins...very suspicious, like he was casing the place. Why go to back yard, up steps to deck, open door to screened porch and look through window? So perhaps my house was cased or maybe they showed up and sprayed chemicals on and around it without my permission? W.T.F.? I might try to sue them, totally unreasonable with 2 cars in driveway and nobody answering door with house number in huge 4" size numbers. Maybe press charges for trespassing and vandalism?

Be careful with this company they are fraud and cheater. Do not entertain these representatives. worst experience and they will do keep on bugging and irritate with calls all the time. Guys be careful.

They promise you anything to get you to sign up for their service and then can't meet those promises when you're under contract; then charge you a large cancellation fee if you cancel because they can't perform!