Jennifer F.
Short on Service, Long on Regret- Buyer BEWARE!
EcoShield Pest Control: Short on Service, Long on Regret If you’re in the market for underwhelming service and an overdose of aggressive sales tactics, look no further than EcoShield. They seem to pride themselves more on their relentless pursuit of new customers than on actually delivering quality pest removal services to their existing ones. Let's talk about their salespeople first: they're the kind that give sales professionals a bad name. Their tactics are more akin to those of pushy street vendors rather than representatives of a reputed company. It's one thing to be enthusiastic about what you're selling; it's another thing entirely to bulldoze your potential customer with an avalanche of hard sells and refusal to take 'no' for an answer. They've seemingly mastered the latter. Now, onto the service—or should I say, the laughable six minutes it took to “treat” the exterior of my 3,000 square foot home. Yes, you read that right: six minutes. I've seen snails move more deliberately and thoroughly than their technicians did around my property. Considering the size of my home, it's astonishingly absurd to believe that any credible job could be accomplished in that short a time frame. Were they merely giving the illusion of service while making a quick escape? It certainly seems that way. And let's not forget the pièce de résistance of EcoShield's service: the Kafkaesque ordeal that is trying to cancel their membership. One would think they’re attempting to exit a cult rather than a service agreement with the number of hoops they make you jump through. An endless maze of phone transfers, elusive customer service representatives, and mysteriously lost cancellation requests are just a few of the hurdles you'll encounter. If their pest control were half as tenacious as their membership retention tactics, I might have actually gotten my money’s worth. WADE!! I'm still waiting for you to return my call!!! In a world where consumer choice is abundant and reviews matter, EcoShield stands out—but for all the wrong reasons. Buyers, consider yourselves warned.



