Eco Shield Pest ControlReviews of ecoshieldpest.com

We give EcoShield Pest Solutions in Richmond, VA, 0 for their service. Since the beginning when they started the Service in August 7, 2024 their service and the company proved themselves being dishonest and conniving. We had a time schedule for the initial treatment, the service guy showed up 15 minutes earlier prior to the appt., without my being present, then statting that he did everything in those 15 minutes, berfore I came home. However, when I called Alberto, the 19 yr. old sales person who give a good sales "spiel"stated the the initial treatment should have been 45 minutes and was suppose do a follow, which was another nightmare with no show as it continued there after. They made the apptointments, notifying via email and text, but never showed up. There was always somekind of excuse. Even today, 11/25/24, Christine C., the manager was trying to cover up, why no one bothered calling me, the customer that the service person would not show up at the scheduled time. They don't have the courtesy to call the customer at all that they rescheduled. Frustrated delealing with these connivers!

DO NOT get their services, if you just get it from the guy at your door, Please cancel with in 3 days. Their door sales man just lied to you and you will regret their service for the rest of your contract terms. and if you want to cancel it with in your terms, it will be so much pain in the butt. I wish i have seen some of the post b4, that is why I am writing this just one person that may see this. Maybe I can save him from this scam. There are more honest companies out there than they are.

Horrible and a straight scam! I had a man come to my house and give me the great intro in how they work and all I have to do is pay a fee of $189 and it would cover me for over a few months and I could cancel anytime. That was a lie. As soon as I signed the man stated I would have to pay again to have them come out after I just paid $189! He was like oh, I'm sorry I didn't mention that, I'm like wth! Right away I should have known. Still have a insect problem, then when I stated that I want to cancel, now I being charged $200!? Are you serious?! That was never told to me. Yes, its partly my fault for not reading the whole contract and actually trusting a company to do what they say with no scams. Horrible. Now I have a balance over $300!!! Seriously a joke. So disappointed! I will also leave reviews on every platform I can!

This place is a joke! I wouldn't even rate it 1 star.

Never use this service! They're dishonest and literally came out right after I told them I moved from this service. Sent in paperwork to show my new address but still I was billed!

I regret signing gup with this company. It is too expensive, even though they tell you visit is free if you pay the quarter's fees, you pay an extra amount each time someone comes out. I called to complain the hornets were still there and getting bigger and they came out to spray and charged another visit. I thought I was signing up for the summer next thing I'm told it's a year contract and if I want out I have to pay 150$. Customer service were rude. one of the worst things I've got myself into

This company is a complete scam. Charged me $500 for nothing. 150.00 cancellation fee! This was buried in the small print. Never saw any results. In fact my pest problem got worse. Stay far far away from these scammers!

I would give the con artist's 0 stars if I could. This fast talking kid came to the house and go my husband to agree to let them do the house. He said that after the first 2 services we could cancel at any time. Putting powder on the outside of the house in the winter is one of the dumbest things I have ever heard of. Now they can we have to do this 3 more times before we can cancel the service. What a bunch of crooks. Throw a little powder down next to the house and say you will have no more bugs. What liars. I'm at a point that I would prefer to let them sue me cause they are rock solid crooks. This if for the Chicagoland area.