Eat CleanReviews of eatcleantogo.com

I had a terrible experience with Eat Clean Meal Delivery. One order arrived damaged and inedible, and another was charged to my account before the deadline even though I canceled it on time. I was promised a refund multiple times but never received it—it's been months. I called several times, but no one answered, and my support ticket was closed without resolution. Very disappointing service. I do not recommend this company.

This is not the first company I have used for meal delivery, but I can say by far that it is the worst. They have no tracking system to show you when your food is going to be delivered. According to my account, my food was scheduled to be delivered on Monday, May 26th. It never showed up. As of Tuesday night at 8:30 the food was still not delivered and I had no way to know where the food was, yet they had collected my money. When I woke up Wednesday morning to go to work, the box of food was outside my garage. I have NO IDEA when the food was delivered, or if it sat out all night. I unpacked it and the ice was warm, so all of the meals had to be thrown away. Additionally, when I looked at what they'd sent me, none of it was what I actually ordered! Cancelled my subscription IMMEDIATELY. I left a voicemail to complain to try to get my money back and no one has called me back.

Meals were good; not great. Quality was good and variety was nice. Preparation simple and quick. At the initial discount pricing the value was appropriate. On an ongoing basis, purchasing at the non-discounted normal pricing, I would consider the value to be expensive.

I skipped my order because I was going to be out of town. I even had email confirmation it was canceled. I then got billed and saw a shipment was coming. When I called they said I had replaced my order, canceled and replaced again. I didn’t get any emails that I replaced the order. Apparently logging in automatically reorders your shipment for the week. I was logging in to choose meals for the following week under the assumption it was still canceled for week. The company refused to refund me. I like the food and health benefits but their website and customer service gets 0 stars.

Great food.Great variety.Deliveries on time.

I had previously had some issues trying to reach customer service at Eat Clean and that has since been remedied I'm thrilled to say! The kind and thoughtful response addressing my questions and concerns I received today completely changed my opinion and I encourage others to try them or if you've tried them to give them another chance as they are building up a robust customer service team to handle the increased volume of customers!

Still working on the first week and so far so good. Compared to Hello Fresh and Factor these meals are better. A bit pricey though so we may have to cut back on the number we order each week.

This is the fifth meal plan I've tried. I'd say the meals are overall pretty decent - especially considering that I only chose meals with very little sodium. BUT, I don't believe the meals are nearly as low sodium as the labels indicate. Some of the meals tasted overly salted in fact. Some of the meals indicated lower sodium than would be possible based on the ingredients listed on the label. I contacted Eat Clean, and although they did respond eventually, they could not provide any assurance that the nutrition labels were accurate.