Eat CleanReviews of eatcleantogo.com

Worst experience ever - avoid at all costs. I didn't mind the first few deliveries despite receiving the wrong meals a few times. But recently they stopped delivering my meals and customer service will not respond. In my book that is considered THEFT.

The dishes taste great (dinner and breakfast), and are low in calories. I'm impressed! My only feedback is that the plans require so many meals and I can't eat them all in the alotted time.

I would give it a zero if that were on solution. First order arrived 2 days late and was completely soggy from sitting in the box with melted ice. It also had one of the meal selections wrong. I eat keto and they delivered a non-keto meal. This week came and again a non-keto meal arrived rather than my selection. Customer service was useless. They offered nothing but a sorry. Would refund the wrong meals or swap out and send the right meal. At the price you are paying, they need to get it right. Even McDonalds would replace your order if they made the wrong thing for you!! And not once, but twice….I have little confidence in their QC when packing.

Good food short prep times and is very convenient, with my schedule I barely have time to sleep let alone shop and meal prep , plus I've lost eight pounds lol .

I should have read reviews before ordering, but I didn’t. My experience has been frustrating to say the least. I called to ask bout expected delivery because the website does not indicate tracking numbers, or delivery times. After three hangup calls from a number that I did not recognize, I called it back. I had left messages for customer service and then recognized the number as customer service. Why they would hang up and not leave a message, I’m not clear. I finally was able to speak with a young woman who advised me that the meals would be at my home by 8 PM. Then while still on the same call, she said maybe five, maybe four. That should’ve been my second clue. At 3 o’clock I received an email that said that my order had arrived. I checked outside, and there was no order. I viewed the photographs, and they were not my house. So I contacted customer service. The customer service representative, who was the same young woman that I had spoke with earlier, sent me photographs and said this was my address. I do know where I live, and this was not my address. Then she asked me if I, or someone else had put in my address on my account. I explained that on my account the address was correct, and that on their delivery map it showed the correct house. But that wherever the order was delivered, was not the right house. She said she would have someone return my call that day. By 9 PM, I have not heard from anyone. By 8 AM the next day, I still have not heard from anyone I will be pursuing this further suffice it to say, stay away from this company. They obviously do not know what they are doing.

The food is good but plant based is too limited

Everything is yummy and arrives cold. I am a senior and do find the box is very heavy when lifting off the ground. Is there any way to request box be put on bench next to door when delivered? I also wish there were more vegetables with the meals

They STEAL your money and then NEVER refund you or answer your calls and emails!!!! They email back saying they will refund you in 10-14 days and then ignore you! I cancelled my subscription in Feb 2025…still no refund and it is almost June!