EasyshipReviews of easyship.com

Easyship has an attentive helpdesk staff who have worked rapidly and effectively to solve my problems. This helps make my start up business successful. Recommended

Love shipping with Easyship but customer support is definitely the worst part of the experience. They rarely get back to you when they say they will, they lack a sense of urgency when it comes to dealing with issues which requires quick resolution, and they never takes financial responsibility for issues caused on their end. (I.e if I refund a customer for their mistakes they don't reimburse, even partially) As business owners we try to give swift customer support, and every delay in getting answers from Easyship translates into perceived bad service by our own customers I would rate Easyship platform and shipping as a 4 or 5 stars if the service was better. I would also like to mention I have never encountered bad attitude from a representative so that is not the root of our "bad" review.

Had an issue with a very large shipment once expecting to lose all that money, Easyship refunded me so that worked out fantastically. Much faster and easier to navigate and ship things than through usps directly and especially for international shipments. Shipped over 40 things so far, not a single issue!

love using Easyship! Couldn't run my business without it!

Response within 24 hours. Although it's not accurately answer but the customer service is able to point out the address is a PO Box & that's why the courier I want to choose is not available. That hinted to me the customer enter the address incorrectly so that the system misinterpret it as a PO Box address. Once I manually fixed it, then it all worked out. Thank you for the help!

Easy, quick, intuitive to use, very recommend!

I love printing labels from Homs and it is easy with Easy ship. Only thing i don’t like is I have to click on a lot of things to be able to print my label. Also there ou a lot of thing’s that if they could autofill it would be better.

Very useful for confirming shipping costs and for free.