EastessenceReviews of eastessence.com

My friend bought with over $267 and after they received it they’re saying there not refunding her I was going to buy but I don’t trust scammers

I received my dress in 25 days. I am from San Antonio Texas. I understand that delivery was delayed due to the Covid19 situation and I understand that. Good quality clothes. Thank you

The worst company I ever used. I ordered on July 09 and I called August 1 to check, they told me it will ship in two days, then I called August 5 they said it will the next day. Then I called a week later in August 11. They said it will ship next week Tuesday or Thursday. So I cancelled my paypal transaction.

Worse ever. No star for them. I orderer a thobe for my husband it was never delivered. I tried to reach no answer. My money is gone. Never buy from this website unless they change.

I would have given less stars if I could. Where shall I start. 8-12 business days is a huge lie. Try never. They keep saying yes yes we'll send it and they never do. You tell them then refund me and they don't. When I told them I'll file fraud claim with my credit card company they sent me a tracking number. When I called DHL it is going to a different name and address, imagine the fraud. Do not order from them. They are scam and fraud. They charge premium prices and make customers think it's coming from Michigan. Meanwhile everything comes from overseas and they don't even answer the phone. If I wanted to order from overseas I would order from Alibaba at least I would pay 10 instead of 100 and actually receive my product. The dispute is still ongoing and not resolved.

My husband (The Smart one??) placed an order for a cologne that he thought was an incredible deal. If it was free, it still would've been too much, for the aggravation and time it has cost just to receive the merchandise or to speak to a customer service agent. I see since he placed the order the name of the company has changed. It's been 6 weeks no product, tracking number, not even a peek a boo from this company. It a shame you have to google a company(reviews) before placing a order. Would like to support small businesses but with scam companies like this one. I'm going to stick with well known retail companies ex. Macy's Nordstrom Saks

Horrible never order from here if i could give 0 starts i would.

Genuinely the worst customer service I have ever received. I wish I could say it was hyperbole, because I really want to be able to support a Muslim business with plus-size options, and I am not a person who writes reviews like this. But unless they change dramatically: do not trust this business. I had been waiting two weeks trying to clear my order, being handed off to different employees, and in that time I was assured that my order was approved and on its way TWICE. Then, 17 days after I placed it my order it was cancelled, suddenly and without notice. So here I am, two and a half weeks wasted with nothing to show for it but stress and some terrible customer service.