EastessenceReviews of eastessence.com

I love the designs that they have on the website. But when I get them, they do not look like what is in the picture. The sleeves are either too long or too wide, and the hem is crooked or either it’s a different fabric. They even sent me wet material in the mail. I’ve even had to throw away garments because of how terribly they were made. It’s been a waste of my money I would not suggest buying anything from them.

i ordered an item and after i got it , it didnt match the description. i emailed them and let them know and i asked for a pre-paid return label. they offered a $10 refund if i just keep the item. i agreed. the refund never came. i asked where it was and they lied and said they "couldnt" refund to paypal (i paid with paypal, so thats a lie) and gave me store credit instead! (trying to force me to spend more money at their store!) i said that isnt what we agreed to. i filed a claim with paypal, and east essence said to return the item.they knew we had already agreed i would keep the item so they knew i had to remove the tags and i wouldnt be able to return it or get the refund if the tags were removed. they are such corrupt scam artists, the items dont match the descritptions and they lie and steal. i would never do business with such people again!

Wow! Absolutely love the dresses! True to size and style. Best Internet buy I’ve made. Bought a couple to test out the sizing and it was spot on! Thank you!

I bought a skirt in this company online, the color in wine. After that I thought the navy blue on me better than wine. So I texted, emailed and called them right away, on same day, they promised me they will change the color for me, ship me a blue one. Especially after I got information about shipping I called them again to confirm the color, they told me they did ship me a navy blue one.Took long time finally I received the skirt, but it still was a wine color . Then I called them, they didn’t answer, I emailed them, they didn’t reply. So I had to contact PayPal to help me claim the refund. And I had to pay the shipping fee to return the item , though it was their fault. This company is not decent company, don’t buy everything there.

I have ordered many times from Eastessence. So many dresses to chose from and my overall experience has always be fine. Most of my clothing is from Eastessence. Majority of the time the dresses are true to size too. Love the fact you can customise dress size.

Pictures are better than actual products. They appear under high quality but in reality lowest quality ever. It’s dropped ship from India and they will not refund shipping. So they don’t want to lose anything, customer has to lose because they mislead.

WORST COMPANY TO PURCHASE FROM. Bought one item and the material was horrible, also the clothing smelled really bad when I got it. Its a scam. They charge an extra 4.99 for a diffferent size yet I'm sure there was no adjust made and they wont refund you the entire payment you made when you first placed the order. Shouldve known this website was shady just by them always having a "sale".

So I was only given a refund for an item I never received because I opened a dispute with my debit card company. Thank God I found a better modest clothing company called Alhannah! :)