EargoReviews of eargo.com

I bought the Eargo 8 and so glad I did, although at first I thought I might have to send them back. But after talking to customer service I decided to give them a little more time for my ears to get use to them. I’m so glad I did they are wonderful and I can hear so much better. Wonderful customer service too!

Great company to do business with . Excellent support team who are available all the time . I recently purchased the EARGO 8 and was pleasantly surprised . The aids work for a full day and are Crystal clear ( increased battery life ) . The noise reduction for Restaurant noise is outstanding . You got to try them ,there worth the price

EarGo has improved my ability to hear, and participate in discussions. These devices were easy to tune to my specific needs and the level of improvement in my hearing is better now than it ever was with the "professional" hearing aids. The devices recharge quickly and last all through the long days I have. I have been using EarGo devices for more than 7 years and have purchased several upgrades over the years. They have done a great job in improving the technologies employed.

Never buy any Eargo product!!! You've been warned! I bought the Eargo 7's in July of 2024. They worked well for several months and then the multitude of issues started. One hearing aid wouldn't charge, then both wouldn't charge. Then the hearing aids would show fully charged, but would only give me 10 hours. I would put the hearing aids in with 2 lights showing for charge and 8 hours later it would be down to one light. The charger somehow was taking out the charge instead of adding it. I've had 2 set of hearing aids and 3 chargers. Every single one of them have failed. Eargo will NOT refund your money outside the trial period. Return them immediately if you see this and are still within the trial period. My AirPod pros work just as well, charge perfectly and cost less than 10% of Eargo. If you don't believe me, look at the BBB site. It says what I am saying.

I had been putting off addressing my hearing loss and with my hectic schedule could not commit to an in person audiologist appointment and subsequent hearing device fitting. I am happy I found my way to Eargo as the virtual process was seamless and effective. As well, the onboarding and post training and best practices has optimized my ability to hear much better. Thank you Ken Ocean, NJ

Eargo aids are so easy to use, easy to keep clean and extremely discreet Customer service is good too, plus lots of helpful videos on cleaning and replacing petal tips and microphone caps. I also have the App on my phone which allows me to alter the volume on my aids, no matter where I am and no one knows what I am doing

I purchased a new Eargo 7 on May 12, 2025, from an eBay seller to replace a lost unit. I’ve been using Eargo products since 2018. After a brief interaction with customer service, I was told I had warranty coverage through July. Then suddenly I was told that because I purchased from eBay, Eargo would: • Refuse support completely • Deny me any upgrade options • Ignore all follow-ups They cited a policy dated May 13—after my purchase. The policy isn’t visible on their website, and I was offered no notice or alternative. I’m disappointed that a company focused on health tech would treat long-standing customers this way.

Love my Eargo 7’s, easy to take care of comfortable and inconspicuous!