EargoReviews of eargo.com

after 23yrs in law enforcement there were slow days when we would meet up at the range either on second shift or 3rd which ever was slowest.Because it was slow we didn't wear hearing protection because if dispatch called us on the radio we couldn't hear them with hearing protection on. I'm not blaming anyone because it was strictly my decision. I tried several different hearing devices that didn't deliver like they said. one day I saw an ad for Eargo and it caught my eye. the device was so small and produced great sound. I called and after talking to a very well knowledgeable customer reprepresentatives I bought the Neo Hi fi and they were great. A couple months later I saw another ad from Eargo introducing Eargo 6. I called and the rep took about 30 minutes explaining them and how they worked. I ordered a set and to my surprise were very inexpensive. Eargo came up with a technology called sound match. this process test both ears and adjust sound quality to both ears. My ears of course aren't 100% but I don't have to ask people"huh,what,etc. God bless Eargo their technology their staff without who I would still be in the dark.

I love my Eargo's! At 60+ years of age these are the first hearing-aid devices I've ever worn and I wish I hadn't waited so long. They have dramatically improved my hearing (especially with respect to the higher frequencies). In addition, the Eargo's were affordable, they are super-easy to care for, and they are virtually unnoticeable to others as I wear them. This was a great purchasing decision.

I want to let everyone know that after trying many sets of hearing aids, I finally found a set that works for me and they are almost invisible. the customer service is amazing and the way they charge up, program, and perform is amazing. The best on the market by far!!! You will love them!! Try a set today!!

Both my wife and I use the Eargo hearing aid. We both like the fact it is invisible as it fits inside the ear, with nothing around the outside of the ear. We wear glasses and the Eargo do not interfere with the comfort around the ears, and especially so when we wear a mask. Another significant value is that we can now hear the conversation in a noisy restaurant and can sit further back in a theatre without sacrificing intelligibility. Buying a hearing aid over the internet gave us pause at first, but we have found Eargo provides expert support via telephone for personal service, and a whole range of videos for use at any time. Don't be surprised if it takes about a week to ten days to get used to a hearing aid. All of a sudden things seem too loud and common noises intrusive. You may have a bit of difficulty the first week putting them in and taking them out, but that goes away quickly. I have Parkinsons and even my shaky fingers have no trouble inserting and removing them. They are easy to clean and the app can remind you when to change the inserts. In summary, we are extremely happy with these things.

I was initially very excited about eargo and their product. I called and took an online hearing test, which was ridiculous: determining one's level of healing loss using a test administered over a cell phone line is about as far from accurate as a medical exam could be. But, I knew I was experiencing hearing loss, and just accepted it. The guy who sold me my eargo hifi neos was nice enough, but I could tell he was working off a script. And, of course, of the three models they sold at the time, SURPRISE!, he recommended the most expensive, at $2500/ pair. They offered financing, at 0% interest if paid off in 24 months. (I paid them off in 10 months.) I received them a few days later. At that time they put you on touch with a "hearing specialist" (not an audiologist), who had some basic knowledge of the devices, because he uses them. I spoke with him for about 30 minutes, mostly about maintenance. The first pair lasted less than a month. They are very poorly designed. A tiny unremovable cap sits stop the microphone that captures the sounds you've been missing. This cap has three very very very narrow openings through which sounds pass. If even the most minute flake of earwax gets in the opening, you eargo goes silent. That's what I believe happened to mine. (They never told me why the first pair malfunctioned.) A replacement set was sent, and the right one lasted about two weeks, and the left one worked on and off for several weeks; however, if I turned up above the lowest setting, it was plagued by feedback. I have tinnitus, so I really didn't need another annoying sound in my ear. I tried to contact eargo again, with so telephone tag, and then radio silence. I saw that with the eargo 5 & 6, they had addressed the issue of the microphones by designing them so that one can remove the cap entirely, and clean any earwax away from the mic. So, I called to see if they would let me trade up. When I bought mine, I was assured that if eargo made improvements to their product, I would get a very good deal if I wanted to upgrade. Sales hyperbole, bordering on deceptive trade practices, as for my $2500 eargos that I bought less than a year earlier, they were willing to knock $500 off the price of the upgraded eargo 5s. So, I basically purchased a $2500 pair of ear PLUGS from a eargo. I hope you have better luck than I did.

I send email and call multiple times and left a call back number in regards to my hearing aides when I started to have problems several months ago. I never got a response. Today I received the newsletter from eargo, I decided to give another try, I received a call from Kristy from eargo, she said that eargo will replace my left earring aide, she said that she will send me a email with the instructions on how to proceed. I’m waiting for the email

These hearing aids are like nothing else on the market. Invisible inside your ear and completely adjustable. You also go through a hearing test to balance out each side according to each ear's impairment. These are state of the art electronics. The company is easy to talk to, I even got a replacement within 2 days. The Eargo audiologist was very helpful and easy to make appointments with.

I have had my Eargo 6 for about 2 months now. Have been very satisfied with my experience from 1st contact through delivery and help setting up the programs. The app is very easy to use and the sound is great. Having worn ITC widex hearing aids for 9 years I really enjoy the near invisibility of the Eargo 6. Strongly recommend