Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 56% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I bought Eargo 6 hearing aids in part because I had been using over-the-ear aids and was annoyed by so many things getting tangled over my ears (aids, glasses, and mask). Problem solved with Eargos, which fit completely in the ear canal. The batteries last all day and are rechargeable, so no more changing batteries every few days. I also like that I can tune the Eargos to my own ears right from my phone or computer using their free app. I can also make adjustments at any time using my phone, which is handy when I have trouble understanding dialog in movies or news reports. I worked with an audiologist from Eargo to make adjustments during the first month or two when I experienced some audio anomalies with high frequencies. Those are now minimal and a small price to pay for the other advantages. I should also mention that they're virtually invisible. At the doctor's office the other day a nurse tried to insert a thermometer in my ear because she didn't see the Eargo.
Eargos aren't perfect for me, but they're a step up from the major (expensive) brand I had before, and I look forward to future improvements. The sales and technical people work very hard to make sure everything is as good as it can be.
Response from EargoAug 5, 2022
So glad that you are enjoying the fit, rechargeability, support and performance of your Eargo hearing aids!
CL
Curt L.
Great customer service
Great customer service, the app for phone is awesome you can control Everything on your phone if you like. My hearing has improved so much my son turned his head and said dad can you hear me I started laughing and said yes he’s like wow normally you would of not of hear me.
Response from EargoAug 5, 2022
Thank you so much for sharing your Eargo experience!
ES
Edd S.
Great Service and Product
Contacted Eargo to trial their in the ear product. Eargo shipped a set of 2 inoperative units to try them. Upon deciding to move forward, their sales representative worked with me to ensure the best price, delivery, and follow on audiologist support. I have tinnitus and although the Eargo 6 does not fix that issue, the Eargo 6 aides assist in covering up the ringing so I can hear and understand what is happening around me.
Response from EargoJul 19, 2022
Thank you so much for sharing your Eargo experience. So happy to hear that you are enjoying our hearing aids!
GA
Gary
Amazing Devices
How can something so tiny make such a positive change in your life ? These little devices are absolutely life changing - virtually invisible in your ear and the service and support from Eargo has been amazing. After having my new Eargo 6's for a week I went to Sunday church and for the first time in about 5 years actually clearly heard every word my pastor had to say. And no one could tell I was wearing top notch state of the art hearing devices. These are really life changing and Eargo really goes out of its way to help you succeed and get the most out of these miracle devices. The staff at Eargo before my purchase and after have been fantastic being knowledgeable - kind - professional and really wanting you to succeed in life changing new hearing. I just cannot more highly recommend any product more.
Response from EargoJul 19, 2022
Thank you for the recommendation! So glad to hear that you are enjoying the hearing aids, our service and the support.
MM
Mark M.
I shopped for at least three years for…
I shopped for at least three years for hearing aids. My hearing loss was classified as moderate, but I knew I still needed help. More and more people were having to repeat themselves to me. When I landed at my audiologist’s office for an assessment and recommendation, I told her I really wanted an in-the-canal device, so it would not be seen. She immediately told me that I would not like it and the sound would not be good. “She’s the expert”, so I bought the wrap around ear type device. When I went to my fitting, I IMMEDIATELY didn’t like them. They were flimsy, would fall off the back of my ear, and worse….you could see them because of my short hair. So, I was stuck with them. I wore them a few months, but after having to constantly reinstall a new battery, and the fact that anyone would notice and see that I was wearing a hearing aid, I quit wearing them. I’m really not vain, it’s just that it was so conspicuous. It always felt like there was something fragile on my ear that the wind would blow off at any moment.
Speed up a couple of years and after studying and researching the best I could, I ordered an EARGO sample kit. They were actually “the” devices, with no circuitry or “guts” to them. You could put them in your ear, and feel the fit, and the invisible effect of the in-the-canal type device. It was great, immediately. After calling EARGO and asking a million questions, and then calling back again to ask more questions, I finally placed my order. I was scared. I had already spent thousands of dollars. What if this was just another purchase with “pie-in-the-sky” promises?!!!! “It probably was”, I thought.
My EARGO 6’s came quickly in the mail! I was excited, but very skeptical. They had promised my complete satisfaction or my money back. They had promised if I had any problems, there would be a technical person or audiologist to help me through any problems. They had promised they would exchange any device that wasn’t working properly. They had promised they would “hold my hand” through any problem, with a warranty of three years! It was too good to be true.
SO……I put them in the self-charging cradle to “sync” and charge for a few hours. I literally was pacing the floor with excitement to put them in. The little “ready” light let me know “it was THE time”! I put them in each ear and heard the voice that they were “ready”. BAM! Instantly, the sounds in the room were beautiful! Immediately, I noticed how rich voices and music were. I noticed the higher tones and the lower tones that I had been missing were there. It felt like when you see those people who put on color blind glasses for the first time. They are in awe of the colors. That’s sort of the same thing I experienced, only with sound.
I was assigned my own audiologist, Dr. Ashley K. She reached out to me and made an appointment to walk through the installation, syncing, and setup of my devices. She not only was kind and patient with me, she was aware of my audiogram, and helped me make program adjustments that were designed specifically for “my” needs. She has since, been available by phone or email at any time I needed her.
Ok. You may say, “everything went well for you, you’re just lucky”. No, I had several problems and she resolved them. I even had a problem she wasn’t satisfied that really resolved an issue. She had new devices sent to me to replace the ones that had the problem! I really couldn’t believe the service and the immediate action that was taken!
I wanted to sit down and write this sooner, but I also wanted to wait and see if EARGO was too good to be true. Nope. They’re really as good as their promise, and I highly recommend them. The sound is great, they’re invisible, their service and warranty promise has been kept, and I love them!
I’m writing this because I needed this kind of information from a user to help me in my decision making process.
Thank you Ashley. Thank you EARGO.
Response from EargoJul 19, 2022
Thank YOU! We appreciate you sharing your Eargo experience with others so they can find the appropriate hearing solution.
RT
Randy T.
Not so impressed with the Eargo 5.
I bought the Eargo 5's back in December. I do hear some sounds better and speech is more clear, but NOT when there is even fairly low level background noise. The background noise is very distracting and significantly detracts from the hearing experience. They can also sometimes randomly switch between the various listening modes, which SUPPOSEDLY can be selected by tapping my earlobe. That feature is a gimmick at best and rarely works correctly. Also phone support is a joke as they can take up to 24 hours to return your call, and it may be the middle of the night when they do so. I've reached a point where I only wear them for watching some TV shows, but to be honest I'd almost prefer to use closed captioning. I always wondered why EVERYONE I've ever know who wears hearing aids, (even expensive ones like Miracle Ear) says how much they hate them. NOW I know. I really feel like I flushed over $2600 right down the toilet.
JO
John
Try Eargos. You'll be impressed.
My Eargos have had a decidedly positive effect on my life. My wife doesn't have to repeat herself & I can hear everyday sounds I had forgotten about. Like the ticking of our clocks in the living room and in my study. They are comfortable and easy to care for. And they are priced far below what a hearing aid center charges for old style aids. Plus, Eargos are truly invisible.
Response from EargoJul 19, 2022
Personal experiences like this make us so proud. Eargo is happy to make a difference in people's lives!
DP
David P.
Didn't realize what I was missing...
Great technology was my initial reason for trying out Eargo. I was surprised at its capabilities and they didn't disappoint! I have a somewhat unique unilateral hearing loss and then my band days took a lot of my high-end in both ears. The music setting was amazing! I had an emotional experience not realizing how much I was actually missing until now! I use the open pedals to let natural bass in and avoid occlusion (hearing yourself speak) which is a great option.
The restaurant setting takes some getting used to but these things have helped me a lot from simply nodding my head to engaging a lot more in the conversations. I also wanted something no one could see and ask questions about and no one notices I'm wearing these. They are super comfortable so I can wear them a lot. It's worth doing your research. It's not possible to have Bluetooth in such a tiny housing and last all day. The charger is great and they last all day and into the night without issue, I'm very happy I bought these.
Response from EargoJul 19, 2022
So glad you are enjoying your Eargos! Thank you for sharing your experience and helping us get the word out!