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Eahora Ebike (eahoraebike.com) has 134 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
eahoraebike.com
Website
eahoraebike.com
Category
Bicycles
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
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Most recent review: October 2026.
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The juliet pro 2 with dual 2200W motors are insane—climbing hills feels effortless, and hitting 40+ mph is smooth as butter. Even with heavy groceries in the basket, the torque never dips. Stability is next-level. The fat tires soak up potholes like they’re nothing, and the hydraulic suspension keeps things comfy on bumpy trails.
CR
Charles R.
Still have not received my rear rack…
Still have not received my rear rack for my Romeo pro 2 looks like I'll have to try to purchase another one and hope I get it this time if not then I don't know how I can trust this company
SH
Sonny H.
Rip off artist
I recently purchased a bike off Facebook marketplace and need new parts was told to email the company do to the availability of the parts I need and I was contacted and instructed to send pictures of the parts I need which I did and no one has gotten back to me over 2 weeks now thanks clowns 🤡
EM
Eddie M.
Stranded, Ignored, Exploited: My Near-Death Experience with Eahora
🚨 BEWARE: EAHORA’S GROTESQUE NEGLECT NEARLY COST ME MY LIFE
I’m writing this not just as a frustrated customer, but as someone whose life was put at risk due to Eahora’s utter disregard for safety, customer support, and basic corporate ethics.
I purchased the Eahora P5 II for a transcontinental journey across the United States, a mission followed publicly under the name EddieXPedition, aimed at raising awareness and hope through a once-in-a-lifetime bike expedition. After weeks of travel and thousands of miles, the bike completely failed in Drummonds, Tennessee, leaving me stranded in a remote area with no bike shops, limited access to water and food, and mounting health concerns.
I immediately contacted Eahora with detailed documentation, videos, photos, and a plea for help, including offering alternative solutions. Not only did they fail to respond with urgency, they actively ignored the situation for over 2 weeks now, passing my case around like a broken package.
To make matters worse, Eahora was simultaneously using my name, image, and story in their marketing campaigns and Instagram content while I was stranded and pleading for help.
This is not an isolated case. I’ve since discovered that hundreds of customers have reported similar patterns of neglect, misleading support, and serious product issues.
I’ve initiated a class action lawsuit against Eahora on the grounds of product failure, negligence, and deceptive practices. If you or anyone you know has experienced similar treatment, I encourage you to reach out to me directly at my email available through my social media platforms.
It’s about time this company is held accountable to make sure no one else is put in harm’s way due to their reckless business practices.
Eddie
Founder, EddieXPedition & TXAPITA
@eddiexpedition
NS
Nick S.
Really Pleased with My Romeo Pro 2...
After reading some negative stuff online, I was a bit hesitant spending $3,000. But my actual experience's been great. Everything arrived complete and undamaged. I've put about 100 miles on it so far – both motors work smoothly, even on hills. Riding through rain hasn't been a problem. Had a quick question about the display setting and support got back to me quickly, which was reassuring. Assembly was straightforward, about 30 minutes. Overall, it's been reliable and feels worth the price for my daily commute.
GH
Geirmund H.
J ai eu un problème avec le moteur…
J ai eu un problème avec le moteur avant et ils ont honorer leur garantie. À partir du site d amazon et pas le site officiel.
CA
CambridgeBikeGiveBack
Excellent Customer Service and Support!
I had a great experience. I accidentally ordered the wrong charger due to my own oversight, but they were incredibly accommodating and helpful throughout the process. They responded promptly to my messages and were eager to help resolve the issue, making sure I got the correct charger without any hassle. Their communication was excellent, and they clearly care about customer satisfaction. I really appreciate their support and willingness to go the extra mile. Highly recommended!
JT
Justin T.
Five Stars! Excellent E-Bike and Exceptional Service!
I purchased the Eahora Romeo ultra, and I couldn't be more thrilled! My bike shipped promptly. The battery retains a strong charge and works flawlessly with the included charger. Unlike other brands I've tried (like FreeSky or random temu finds), Eahora's build quality and attention to detail truly shine. Their customer service is outstanding – quick to respond, incredibly helpful, and resolved a minor shipping delay question within hours. They clearly stand behind their products. Worth every penny, highly recommend over alternatives!